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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Prompt. Patient. Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the t.v, the t.v is centered and they took the box to recycling for me. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would hire again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that set up my tv at home did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my mount very very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For those who aren’t handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a TV is very simple and I really wanted to do it on my own. I had my mount purchased separately and watched numerous YouTube tutorials. Took me two hours to figure things out and still wasn’t confident enough to make sure I don’t damage my 65” TV These guys came in and finished the job perfectly in 15 min. Cleaned up everything and were very professional. Yes it seems like $150 is a lot for their 15 min worth of work but you’re paying for professionalism and experience. IF YOU ARE NOT HANDY, JUST PAY FOR IT. Worth the $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new tv. The support team did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Geek Squad agent who set up my new Sony 65 inch tv. They were on time and very helpful with my questions and showing me tips to help me navigate my new tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in pretty quick put it up in was out the door for the 42in to 92 in tv mounting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation but did have a few addional cables and such that I had to buy which cost me quite a bit extra. I think I should have been informed of this beforehand otherwise was please with the quality and care of the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of installers arrived. Needed to have at least 2 for the size of the TV. Installer was familiar with the mount and installed it very quickly. TV is up and on wall. Worth the charge not having to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did a great job installing the tv on the wall. Excellent work, professional and asked great questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write good English so I can not say much.. but I tell my translator . The service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T v installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very professional very knowledgeable very kind thank you for a great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite, worked quickly and left no mess. Definitely saved me a few hours of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAMELA CAMPBELL-DEREEF/COMMUNITY OUTREACH LIAISON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER SERVICE SATISFACTION!!! THE TECHNICIANS WERE FRIENDLY AND KNOWLEDEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted our TV were quick and clean. I especially appreciated that they wore shoe covers in to our home to prevent tracking dirt inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out and installed my TV above my fireplace did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy TV mounting service to anyone who want their TV mounted on the wall. They even carry recommended mounts with them in case if the one that you bought doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient and helped set everything up including my soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb work ethic! Extremely knowledgeable. Expertly timed. Arrived to the minute. Courteous and safe to the max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in set up the new TV, went through how to use the remote programming, made sure it all worked. They were in and out in a half hour. Too easy.

    I would recommend this to a friend