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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Independent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me before arriving. Set up the TV on wall . The mount I had for my current TV didn't fit the new TV and to my regret I had to purchase a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George came in took down old TV and mounted my new Samsung with ease. He explained the new tv controller after connecting my cable and speakers... thank you George!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best squad ever! The technicians are very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a housewarming gift for my son. Great picture and looks good mounted over the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time with call ahead notice. The two man team was well coordinated and efficient. They wore masks, we asked but they did not require us to mask. They moved our old TV to nearby room. They did measurements quickly and efficiently answering any questions we had. After placing the TV they instructed us on use of remote, showing us some shortcuts and syncing TV to our services. Very friendly and experienced which made this a painless experience. We have been extremely satisfied with the tech package purchased several years ago and highly recommend it friends and neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very good result as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and hookup of 60" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that mounted and installed/hooked up our TV did a marvelous job. Very helpful in making sure everything worked that they were able to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65" OLED TV in my Media Room. Geek Squad did efficient job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have use the service & the techs were great both times! Communicated when they would arrive, were on time, worked efficiently. This time there was a defect in the tv & the tech noticed it right away & called the store to arrange for a replacement. He immediately drove back to the store for the replacement, came back & installed it. I was very surprised they didn't make me schedule a new appointment for that. The tech was very helpful showing me the settings & even helping me setup my Hulu & Netflix apps. He also made some recommendations to increase the internet performance of the tv which worked and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The agents mounted my tv to my wall! Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was professional and great. He did an amazing job and was right on time. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our huge flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals were extremely helpful and knowledgeable about our new area. They assisted us with setting up everything for our 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I have absolutely no complaints. I didn’t have to give any directions at all. They came in and got the job done. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and showed me how everything works before leaving they were very professional and did a great job it took two but this tv was huge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and all devices. They were knowledgeable, courteous and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium mounting for your extra large TVs is great. I love that it was a easy install and all the features with the extension until and swivel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job installing. On time, fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that comes to mind is that the people who installed the product were very nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mount is a difficult job. the team made sure all wires connected and checked all functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technicians centered perfectly love the tv

    I would recommend this to a friend