Customer Ratings & Reviews

The reps secured a new wall mount, and then mounted the new tv. They wete quick and neat.

A pleasant, knowledgeable person did the job. He explained as he worked and did everything as I preferred. I actually requested the same man from a tv mount 2 years ago!

TotalTech agent did a great job. Fast efficient Provided all needed information. Great experience

Top notch service and very professional folks! They even cleaned up the space.

Showed up on time discussed options and made recommendations. Quickly installed equipment and spent the time to discuss how to maximize performance based on room lighting and layout

Technicians were polite, professional and knowledgeable. In addition to mounting the TV, they setup the remote and everything I had connected. Outstanding! Best money I spent!

Bought 65” Samsung TV that was mounted by Geek Squad. It’s the biggest TV I ever owned, so I wanted it installed by professionals.

I will say, Geek Squad was very courteous, very aware of covid restrictions, very professional. They were prompt, and made sure the tv was mounted correctly. Why I'm knocking off a star is because they setup the tv with the smarthub and acknowledging all the privacy statements with out asking me about it, nor discussing the potential implications of signing fully onboard with Samsung. -.75 Stars Even worst, when they were setting up the devices, they kept pairing the tv with a soundbar in a completely different room attached to a different screen. It took me a while to figure out what they did and fix it. I was able to fix this issue, but it did take me a while to figure out what was going on. -.25 stars.

Very happy with their professionalism & work ethic. Fast, totally accurate & exceptional work.

Your people did a great job. They were professional courteous very satisfied

These two folks were efficient, fast, careful, and knew what they were doing. Highest rating. I was so pleasantly surprised. They were helpful with arranging cables.

The agent connected my TV and devices quickly and efficiently.

The Geek Squad set up our television, even down to the little details. Nothing was left undone.

The guys were thorough and efficient in the mounting of my TV. They were funny and personable as well.

I am so happy I had best buy come out to install my tv instead of someone from the street, they were prompt and did a great job.

These guys went above and beyond. Made sure everything was straight and the wires were hidden. Great service

The tech did a great job setting things up for me. He explained what he was doing at at different stages of the work. I appreciate that.

Went so smoothly..employee was excellent. Made sure we knew what we were doing b4 he left. That was great!

The team that installed my mount very very friendly and knowledgeable

The agents mounted my tv with ease and very professional! I strongly recommend to have an agent come out to install your tv no matter the size!