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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy clean great job! Arrive on time Respectful Efficient Clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent mounted and set up our tv and answered all of our questions. It was a pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me informed about their arrival time and showed up as expected. They were friendly and quick mounting our tv. Couldn’t be more pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgeable will most definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do LG style wallpaper !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy really stuck the landing on my Wallpaper TV install !!! Should’ve went with them first since the other two guys choked and didn’t show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and quick. They made sure the TV was exactly where I wanted and made me comfortable through the whole process. Very impressed and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV perfect. They were knowledgeable, organized and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my three TVs and downloaded the necessary apps. They were courteous and professional. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to take delivery of a large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd purchase of a large screen TV, but we really jumped up from our old 52" Sony to a 75" Sony. The old and new TV's were wall mounted, and I wanted the assurance that if anything went wrong with the new TV that the Geek Squad would take the set off the wall if needed and take care of the repairs. The delivery and installation was flawless, and the crew assisted in connecting everything up to our existing home entertainment network. Cudos to the crew and Best Buy for offering this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were outstanding. Professional, knowledgeable and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and mounted our new TV quickly and hooked up everything and synced our remote for our cable service which was very helpful. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great installation! Very knowledgeable couldn’t have asked for better. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team who came to install the TV were knowledgeable and very courteous. I appreciated their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Sony Hang by Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so great explaining and setting everything up. Loved their ideas for placement and taking our opinions into consideration! Neat and tidy crew, wore booties into the house, brought in their own vaccumn. Trash just disappeared.. Baddabing Baddabang.. we were hooked up hanging straight on the wall.. connected to the internet, cable, wii and the universal cable remote turned the tv and cable box on and off at the same time! Great job! Professionally installed and we'll worth the service provided and paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was friendly, quick and fast without compromising quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed a million TV's before, but this one was a bit different. So I shelled out the bucks and had Geek Squad do it. Honestly, they did a great job. It looks good, it works well, and they stayed quite a while to answer all my questions. Can't ask for any more than that. My only problem is that it's very expensive. BUT, it was done well. You have to decide if it's worth the bucks. But they did way better than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. Had it mounted in great time with no problems. Glad we had them do it, we wouldn't have been able too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this service. The installers were very professional and they did a great job. They removed all the empty boxes and left everything very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount worked great with my new TV. It was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were awesome! quick and knowledgeable with the install. no problems at all.

    I would recommend this to a friend