Customer Ratings & Reviews

geek squad technicians were prompt, efficient, nice and conscientious - making sure to leave the area clean of the packaging material when they left

On time and explained how to use everything thoroughly and patiently.

The agents mount my tv to the living room wall was very nice and professional. I would recommend them to my friends and love ones. I’m so happy that they were the ones that came out

We wanted an aging plasma TV replaced with 4K QLED technology. The existing mount is part of an entertainment console. The techs moved the console out of its alcove about a foot, proceeded to remove the safety screws and attachment screws, and then lifted out the plasma TV. Mounting the new TV was more challenging, To properly fit the new TV required fighting with a bracket that made inserting the screws that screw into the rear of the TV a challenge. With some brute force determination, the installers made it work. I am glad I did not try it with my wife's assistance. They had the experience needed, I would have been very frustrated.

Removed my old TV and had the new one up in under an hour. Set it up, concealed all the wires, cleaned up and were top in professionalism....highly recomend

The agents was very friendly and mounted my T.V and connected fine the setup properly.

The agents did a great job of mounting my TV and showing me how to work everything.

They set up the equipment very well and answered all of our questions

Installation crew was great - professional appearance and performance

I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

Installer was quick and efficient, my tv is in a best spot and I know it’s secure. Definitely will have them come install any other tv’s and recommend to anyone else I know

The agent who came was very knowledgeable and worked on it to get it right. Was a great finished product.

The agent did a fantastic job installing our tv after having to carry it upstairs, installing, setting up and carrying the old one downstairs. Thank you for all you did.

The geek squad was amazing, so kind and knowledgeable!

Great TV, picture clear and bright. Installation was easy and operation was explained on how it was used.

I have had several TVs wall mounted by the Best Buy guys. They do a great job and the install looks awesome!!

The agent mounted my tv and box and everything so far is great!

The guys who delivered and set it up for very professional and courteous.

TV mounting was fast and easy. Their expertise used a system that I never would have thought of. No fuss, no muss, and best of all no aggravation.

The entire family is very happy with the installation of the wall-mount and TV. The sound bar could not be installed on the concrete block wall, so left it on the old TV stand