60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job with setting up my mounted TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made some recommendations regarding my configuration. They went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. I was worried it was too big but it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work, done in a timely manner, and efficient at what they did. The service was shorter than 30 mins and was well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed very quick (15 min), they even cleaned up their mess connected to my devices. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and Christ installed my 75 Tv on the wall. I really love their work,professional and knows what they doing. Thank you guys, I really appreciate you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad, very nice people felt like they were family. They explained everything to me, and also asked if I had any questions.. Excellent service and helped me alot, I'm 65 so not up on all tech stuff. But the setting for tv and soundbar is like I'm at the movies. And hung it right where I wanted it. Great job guys will recommend you to anyone that wants this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went smooth.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s were very knowledgeable. Attached TV mount and TV in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, ready to get the job done in a timely fashion. Both employees were pleasant and professional. They knew their business and got the job done quickly and cleaned up very well. Very, very happy with the service and will highly recommend to anyone who asks me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mount Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is incredible - pricing, style/look, and installation was simple. Truly recommend this product as it definitely holds more than a 56” TV in weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logan is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan was amazing. Professional and was able to answer my questions in a way I could inderstand them. Top notch dude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly and precisely where I wanted it. Great work!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Flush mounted a LG G4 (gallery edition)

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent work. Knew exactly what the do. Also helped to unmount and mount old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance did a great job. 10/10 Very professional Cleaned up n vacuumed Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed and demonstrated our new TV q

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always done a very professional job when needed. Our installer also exhibited exceptional patience with my disabled husband. He didn’t leave until he was certain he had answered all questions and demonstrated how to operate the TV and navigate the menus. I highly recommend Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got it done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a bang up job installing my A/V equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    14 holes...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew left 14 holes on my wall from probing. The studs were too far back far them to secure the mount to my wall, I told them to stop and I would buy a stand. I would like a painter to fill them in and smooth it out so I can paint over them. It was painful because the paint is $45/gallon. I want my wall looking good again please. The crew did a great job hanging my other tv. Overall the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” Smart TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new TV and Best Buy Geek Squad set it up and installed it. They were very professional and did an amazing job! I’m very happy with my purchase! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for the win !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony tv. Installed by Geek squad. Hope this set lasts longer than the Samsung we had which died one month after its warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, very professional. These guys came and acuratly measured my wall and found the best placing for the best viewing level, and in like 40 min or less. From unpacking the TV to mounting it on the wall. Job came out great. thanks a lot geek squad.

    I would recommend this to a friend