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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam from the Geek Squad did a great job with installing my new TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV on the wall and made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with the folks that installed my TV. I had purchased the wrong mounting bracket for use on a stone fireplace, and rather than tell me I would need to go get the right thing and they'd have to come back later, they actually went back to BestBuy to get the correct item. They then came back to my home and completed the job. Talk about customer serviced!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted current TV and mounted new TV in a very efficient and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with our Geek Squad technician. Very professional and knowledgeable about setup and programming the TV. Took extra time to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman came in and were very professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv great service! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very friendly and professional. install was quick and had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad installing my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew came in very respectful of my home communicated all the information I need to know we’re in and out in a matter of minutes. Great job by the team who installed my Samsung 75 inch TV. Would recommend having them back again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth. They made sure I knew how to operate the new T.V. They were on time (actually a little early) and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servicemen— had the new tv installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this service. Great servicemen, quickly installed new tv mount and new tv. Saved me tons of time and aggravation of trying to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG TV and soundbar hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service team installed and connected my tv and devices and showed me how to get connected. Very efficient and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my apartment were awesome. Very professional and they knew what they were doing. I’m extremely please with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the guys knew exactly what to do and in a professional manner. Would definitely recommend them for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service! Expensive, but worth it. I would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my large Tv quickly. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, set up the sound system and showed us how to work out new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in mounting the tv and very patient with waiting on us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 75 inch TV to the wall and hooked up my soundbar. They were very professional, friendly and had everything done in a timely manner.

    I would recommend this to a friend