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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly crew showed up on time and perfectly installed the 55” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in mounting the tv and very patient with waiting on us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 65 inch tv with wires hidden in the wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in the mounting of our TV. They were very polite and even helped me so with some questions I had about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians assembled and installed my new tv and stand, connected all my devices and hauled off the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and efficient TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, professional, and clearly knew what they were doing. Very happy with my decision to use Best Buy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very professional 75" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "mounting" was actually a "re-mounting": I needed the TV moved about a foot to the left. This was more difficult than you might think, but they managed to do exactly what was needed. And, it was difficult to get "level", despite their best efforts. Fortunately, they kept adjusting things until it was perfect: no half-measures at all. Much appreciated. And... they upgraded one of the HDMI cables to work with a higher standard of data-passing. This is always welcome when the cables are buried in the wall. I approve of "future-proofing".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in dale good picture easy to use I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on top of their game, never had any issues or complain with TV installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE GUYS CAME IN PUT MY TV ON THE WALL IN A HALF HOUR VERY PROFESSIONAL GUYS AND VERY COURTEOUS HIGHLY RECOMMEND THIS PROFESSIONALLY DONE JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Above and beyond service. Very personable and professional. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, completed installation in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my TV, explained the operation of my TV and remote in a friendly, professional matter. I was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team headed by Jeremy was absolutely Outstanding! I will forever be a Best Buy Customer now. They installed 3 TV's in our new home and took great care in placement exactly where we wanted. They spent time hooking up our cable and even programmed our apps on the TV's! The Sony's we purchased are amazing! Please go to Best Buy and Use the Geek Squad! You won't find anyone to beat them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and setting up TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came was very helpful and knowledgeable. He went above and beyond in doing his job. He took his time, and didn’t rush. But unfortunately the TV is mounted too high. It’s hurting my neck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was great! They were knowledgeable, gave easy to understand information, set up everything and cleaned up when they were finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    56 inch wall mounted t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was by himself. He did a great job hanging the t v . Cleaned up seem very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and personable. They wore shoe covers and face masks for Covid compliance. They reviewed all items to be installed with our new flat screen. Advised me of an additional charge for a non Best Buy accessory. Upon completion, all shipping boxes were removed and my home was was returned to normal with my new equipment. Discussed the location of the install and the optimal viewing height. Upon completion of the install all components were tested for functionality discussed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with quality people. Happy with my installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out on time, professional and did everything that I ask of them. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad crew were prompt and very courteous.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with how well the two Geek Squad members worked together. You could tell they had installed many tvs as a team. They even hauled the box away!

    I would recommend this to a friend