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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two highly knowledgeable Geek Squad agent arrived right on time, talked me through the process, showed me where they wanted to mount the TV, and completed the process very quickly, efficiently and effectively. This is the second time we've used this service in the last 6 months, and I HIGHLY recommend it. After they completed the installation, they also cleaned everything up and gave me a great tutorial on how to use everything. The agents we had were experts in their field and also very kind and polite. I wouldn't hesitate to use this service for ANY in-home service need we might have in the future and I wouldn't consider another vendor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my new T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth. They made sure I knew how to operate the new T.V. They were on time (actually a little early) and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television to my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my flat screen to the wall and connected the sound bar and DVD player in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting the TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew came over and mounted 3 TVs. Two of the mounts were purchased from a 3rd party. They knew what they were doing and TVs look good mounted on the wall(s).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom stated the tech who came out and installed the television was excellent on time and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Technician was respectful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were proficient with the installation of our television and new mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional and did a great job cleaning up after job complete. The product I purchased performed as advertised. It had all the adjustment that was required to perform as needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very professional and knowledgeable. He was honest and service was prompt. Highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this story with us! We very much appreciate the kind feedback and are glad that it was smooth. Please let us know if there's anything else you need help with.

  • Rated 5 out of 5 stars

    Geek Squad is the bomb....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer Branden did an excellent job... I would recommend using Geek Squad to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new TV delivered and mounted over the fireplace and they were very professional and did a good job - both of which are hard to find in this day and age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Geeks make life easier for old folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were intelligent ,professional. And helpful. Grateful for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up right on schedule, did a great job of the installation, cleaned up 100%, and demonstrated the capabilities and answered all my questions about the TV. True professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 75” hung in our brand new home and I’m so glad we did. We definitely needed “the pros” and they even moved it higher when I thought it was too low. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who mounted the tv mount did a great job. Highly recommend him. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on my last installations.It was no science calling for another installation I would not go anywhere else! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean efficient helpful Arrived on time. Had needed cables when asked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV, mount, and install review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a TV mount, install, and TV. We had to change the initial TV order and everything completely blew up. We had to cancel out the mount and install, not just the TV. I had to call 2-3 times to attempt to reschedule. We ended up just cancelling everything because customer service couldn't setup the install on the new TV. After we called an cancelled, we received a call back and they were able to figure out how to reschedule the mounting and TV install. I don't know what cause the problems, but it was an absolute fiasco.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing the tv. Forgot something and had to come back and get it after I asked him to return to the job to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted by TV and my cable box tray. They were on time and did a excellent job without a mess.

    I would recommend this to a friend