Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. The television looks fantastic on the wall. They arrived on time and did a fantastic job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG TV and soundbar hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service team installed and connected my tv and devices and showed me how to get connected. Very efficient and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agents Made Sure I was Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They made sure everything was working and I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did professional work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the guys knew exactly what to do and in a professional manner. Would definitely recommend them for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest install team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent TV with excellent install team from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were proficient, friendly and were very knowledgeable about installation and the products they were installing. Love the finish product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This second room TV has been perfect. It’s an amazing picture with deep blacks and whites. Thoroughly enjoy the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was fantastic at setting up the TV, adding the channels, and making certain everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and outstanding product! The crew Gentlemen that did installation were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of our TV was professional, informative, and they cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and mounting our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moth hold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and strong installed for you professionally and works great to your need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable team. Quickly installed TV and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Were Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides installing the TV on thecwall, they set it up to optimize the conditions in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, diligent and took extreme care in my home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians really took care in knowing exactly what I wanted and gave suggestions/recommendations when I asked. Also took extreme care with shoes off and not disrupting anything. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use them again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took their time and I didn't feel rushed. They explained the new tv's functions well. Glad I used them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter and his helper (I’m sorry, I forget his name) were Extremely friendly and knowledgeable. They were able to help us resolve an issue that we had with the previous television installed (bad screen) and get the new television set up and explain to us some of the differences in the technology we purchased d vs some of the other available TVs. Overall, we would gladly choose this service again and work with Pete, or other Best Buy technicians. Overall the experience was very good, damaged first tc included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was fantastic! Very professional and was prompt Helped with connection issue on another tv as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first 65" 4K smart TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my biggest 65" Samsung 4K Smart TV purchase, and it was on sale for $399.00 and insignia sound bar for only $50.00. I am so happy with my TV and sound bar purchase and enjoy watching my movies/TV shows and listening to music and able to hear everything so clearly. Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV above the fireplace very quickly and it looks great.

    I would recommend this to a friend