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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv Mount 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very very good was mounted by the team and held everything in pkk look ace do we can enjoy our new 65” tv wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a great experience. Service remarkable. More than worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service... Geek squad did an excellent job on the wall Television installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy's Geek Squad service and was extremely satisfied. The technician was knowledgeable, courteous, and efficient. The Geek Squad provided excellent customer service, I highly recommend Best Buy's Geek Squad for their professional and reliable service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need help with these features with with the Samsu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the 65" Frame TV because of the art mode feature. Since there's more to it than just turning the TV on and off I was hoping to get some help from customer service on how to work together features. The arc mode is supposed to turn on when you enter the room and turn it self off when no one is in the room but I have not been able to figure How to use this feature. I thought someone from the Geek Squad would come out and show me all the different features with this $2000 television But so far I have not been able to get any help. Very disappointed In this part of the customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV is very professional and very good in what he do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable. Had me return a soundbar mount because it would add to much weight on the tv so they did not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who delivered, unpacked, and mounted our 62 inch Sony Bravia tv were absolutely terrific! I was surprised at how quickly and effortlessly they completed the work. They were very personable and professional, and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and totally professional ,we could. Not be more pleased with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV quickly and professionally. They did a great job, Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Tv's were mounted, recalled was done to have one moved as it was too low and almost on the chest of drawers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and on time mounted tv and sound bar sold me another bracket because of stud placement definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great..and completed the installtion as required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the tv was installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they mounted the tv very fast. The Geek Squad were ahead of the time that they had told us. They were clean and took the box's with them when they were done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hung our TV were very professional and new exactly what he was doing. They were also very nice and knowledgeable during the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squuuaaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did me right! Came in set it all up and dipped quick style. Could I have done it myself. Yes. Am I happy I didn’t tho. Yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless and fast installation & set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a fast and clean installation and set up all the apps and connected devices perfectly. It could not have gone more smoothly. Big "Thank-yous" to Chad & Matt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my new Sony Oled 55’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional and personal, Jeff was outstanding and an asset to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed/mounted my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The agents from the Geek Squad were very friendly and professional! They did a great job mounting my 55 inch tv on the wall!

    I would recommend this to a friend