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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Did it efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helpful. He did the install quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys delivering and getting it onto the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very clear and crisp. Functions well with remote and is voice activated. Sound is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 75" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experienced and explained the operation clearly. He showed up on time and was a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very professional, courteous and knowledgeable and mounted my new TV very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were very friendly. They were good at their job, and made sure I was comfortable with how everything worked before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect it all devices they also connected my existing home theater found to the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install and set up! The technicians took the time to give a a quick tutorial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and mount tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was awesome! I will only have you guy’s install and mount my tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service provided in all aspects of installation and product use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is professional, quick and qualified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are highly professional, top notch experts. I really appreciated having Eric bring his expertise to our installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super installation team was able to adept to the current configuration of installed equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing guys with amazing service . I would hire the geek squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great!! Super fast install and even took all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount the tv's in my home. The did a great job. The gave suggestions on which level would best and showed me how to use my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONLY way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and proficient. They arrived on time, did their job and cleaned up after themselves. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents install the TV and finished the install with no problem. Fits perfect in our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating mounting this myself. For such a reasonable price, it was delivered and mounted by the Geeks. My way would have worked, but their way was sooo much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great: scheduling is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo the tech was great, installed The Frame and soundbar with care, detail and setup the devices after mounting. Scheduling Geek Squad is a pain. you cannot get ahold of the local office as there is only the central 800 #, mostly of reps who do not speak english well, details are then not transferred to the local agent and rescheduling begins. It took 5 attempts to get the last service scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install crew was AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys showed up to install my new 82" tv and they were great. Very professional and courteous. I will definitely use them again and I recommend them.

    I would recommend this to a friend