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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a wall mounted TV in our work-out room. Technicians were excellent and work was done in a professional and timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy Customer! Excellent service and job don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Friendly, professional, on time, trained, experienced and knew what they were doing. Very happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience with BBY team installing 65” LG OLED TV. Very efficient and polite. Cleaned after themselves as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and both gentlemen will explain step by step. In the future I definitely will ask for the same gentlemen to come and install another TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical support resolved the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only installed the mount but they delivered it and connected my tv to it as well. They didn't rush the job and made sure that everything was attached properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with such professionalism. They were very knowledgeable of what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and helpful they hooked up all of our TV’s and made sure everything was working perfectly and showed us how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not planned on purchasing this tv for my house but got a great deal. The guys who came were awesome and did a good job. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team arrived on time with all needed tools, and They were done in less than an hour. They offered to remove the old plasma TV being replaced, but I had another use for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mount was perfect for my 85’TV, I love it! Easy to install, of course I didn’t install the geek squad did it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were knowledgeable about all aspects of Home entertainment and wireless devices. Installed 85 in TV,no mess took away cardboard boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We LOVE GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pros came and installed 3 tv's for us - great job and easy to converse with. We LOVE GEEKS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job in placing the wall mount that posed a couple of challenges. Already had the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was courteous and got the new TV up and programed quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv mount install was ok…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went good..the tv and mount looks good. I wanted to add a in wall power surge but unfortunately the agent didn’t have the correct one on him…luckily I was able to purchase one from the store but have to schedule another appointment. I would caution BB to instruct there agents not to mention they have other appointments behind them as it makes the current customer feel there being rushed. But overall satisfied with product and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs successfully mounted our new tv in our family room. They made sure it was completely square and centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation of my 65" TV! The installers were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service we got. The Geek squad was very courteous of their surroundings and cleaned up once they were finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had the TV up and mounted and showed me how to use everything in less than an hour! Excellent job and I’d recommend to anyone! Absolutely worth it!

    I would recommend this to a friend