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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and Chris were absolutely fantastic. Due to problems with the TVs, they were out here several times, and never failed to assist with all of our questions and concerns. Gave more than a 2nd effort to get everything working properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from Geek Squad mounted my TV and set up the surround sound and connections. It was great to have everything all set up. I am enjoying it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Quick and easy. The tech arrived on time and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents always do a magnificent job and im very happy with the professional work they all do for us customers. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cade and Zane did an excellent job, very professional,cleaned up as they worked, and they helped me understand my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew worked quickly and protected everything around the placement of the TV. They explained everything as they were doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installment was quick and effiencent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oustanding work. Geek Squad installers were friend and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, and he was very careful. He mounted everything exactly as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful timely and effective service. The mount was effective and handles properly. Would recommend this mount to anyone interested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time were neat and cleaned up after the install was done. Explained to me how to work the TV and made sure all the components I had still worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first 65" 4K smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my biggest 65" Samsung 4K Smart TV purchase, and it was on sale for $399.00 and insignia sound bar for only $50.00. I am so happy with my TV and sound bar purchase and enjoy watching my movies/TV shows and listening to music and able to hear everything so clearly. Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad I would highly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very qualified individuals installed my TV and installed it exactly where I wanted it placed. I will definitely use Geek Squad again and highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation and explanations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys completed a perfect mount and TV setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, communicative, thorough, and did a perfect job hanging our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted multiple tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived and mounted three of my tvs. They were professional and helpful. I would use Geek Squad in the future and recommend them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great..and completed the installtion as required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen in the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job!!!! In no time at all he mounted the tv on the wall and there wasn’t a mess to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were awesome! Right on time and they were very professional. They even helped with the tv settings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was on time, neat, and careful in performing the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and was in and out at a very good time. I ended up having plans that day and they were in and out so fast that I could leave for my plans early

    I would recommend this to a friend