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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Phil and Steven were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents turned up on time and did a super efficient job of wall mounting my 55” TV. Did the set up and answered my questions professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were super efficent answered all my questions hauled old stuff away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad mount our new TV above our fireplace. The technician was professional, on time, and quick. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good at installation and cleanup. He took very little time and had good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long as it’s the geek squad and not third parties installing I am great the guys was very knowledgeable and understanding to the need of me the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service! Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's installation of my TV's was amazing. They were fast, efficient, friendly, clean and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. It took them a while longer than I thought it would, but they were determined to get it right. I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a TV wall mount with installation. Team showed up in the time span provided. Was very courteous, professional, precise and very clean. Great job Best Buy team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and skilled, answering all my questions and providing all the information I need to enjoy my new tv. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save time and trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job mounting the TV and setting everything up. They also spent time teaching me the basics of the remote and answering my questions. Kudos to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - the agent was professional and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers a++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service install. Very good installers and setup everything including the remote glad I have total tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely review services like this, but the two guys that came to hang up my new 100lb 85" tv did such a great job that I have to give them props. They were in and out in about 30 minutes and the tv is exactly where I wanted it to be, they even cleared out the packaging for me, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad personnel were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and did a fantastic job. Everything is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Roberto and Alton were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Alton were great guys who were on time and quick with the install. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv hangs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the mounting swivels. You can pull it out from the wall too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was professionally installed. the installer was professional and explained all the features of my new tv. I would highly recommend the services of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,personable staff,on time easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TVs are great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encouraged by Best Buy staff and family members to choose Samsung TVs. I am happy I did as they are easy to use and have many good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQuad install, setup, and inform you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy Geek Squad installers are fantastic. I just moved into a new house and have had them install three (3) TV's and a sound bar in the last two (2) months. They sure know what they are doing. I'm very finicky about how my TV's and the equipment attached to them is installed. They made each one of these look clean and organized. They know all about the items they are installing so once they have it installed and setup they explain to you how to operate it and answer any questions you may have.

    I would recommend this to a friend