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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the tv. After they completed there job it was cleaned. Always wore there masks to protect themselves and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did excellent job installing wallmount and TV. Connected TV to wifi network, and explained operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. I’m certainly glad I didn’t have to do it. They put the TV above the fireplace and it was balanced and centered it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and did a excellent job. Jesus and his partner were very helpful and nice. the job was done quick and neat. thanks guys , will call again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and friendly. Did a great job. Quick work and great install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my tv mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected all devices. Fast and friendly service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an outstanding job. Very professional, helpful, and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - saved me hours of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was timely and professional. The Premium TV Mounting (TV Connect and Setup Included) was better than I expected and very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad more like speed squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in less than an hour. I provided my own tv mount and they were able to mount from beginning to end. Excellent service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my TV up and running in approximately 35 to 40 minutes! Highly skilled and trained technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was timely. Installers did a great job as they had to adjust my current TV mount on wall to properly hold the new TV. Made sure everything was running properly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt, communicative, thorough, and did a perfect job hanging our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT service by the crew who spent a great deal of time with helping us on what was for them a busy Saturday. Very friendly and professional (and knowledgeable, as well). Would HIGHLY recommend the Geek Squad service even over the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was clean installation after moving from family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived ahead of schedule and were very professional and courteous. They started and completed the job and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that set up my TV did an outstanding job. He was very professional and worked very quickly to set it up. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed the TV. They were and pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new TV. They were fast and professional and they cleaned up after themselves. They took time to shopping my how to operate the TV. I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great: scheduling is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo the tech was great, installed The Frame and soundbar with care, detail and setup the devices after mounting. Scheduling Geek Squad is a pain. you cannot get ahold of the local office as there is only the central 800 #, mostly of reps who do not speak english well, details are then not transferred to the local agent and rescheduling begins. It took 5 attempts to get the last service scheduled.

    No, I would not recommend this to a friend