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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did a wonderful time installing my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and made sure all channels were working and informed me of how to use the TV and took the old TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent. Walked us through on everything we needed to know and did an outstanding job in mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and made sure family members knew how to operate the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was extremely professional and polite. He showed me how to adjust the TV on the bracket and how to remove it from the mounting should I need to move it'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this because I had Total Tech support. The gent did a fantastic job and was very thorough explaining the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product with excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for an installation of a wide screen computer monitor. Turned out perfect -- good placement and technicians knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up for smart TV was done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is worth it for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. Had them install a 85” TV. I am on total tech so it was free as part of the total tech plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very professional and knowledgeable. They were very respectful and polite. Very Covid aware and wore their masks at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because we needed to mount a tv on our wall. It works and the wife is happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job mounting my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party affiliate of Best Buy did a great job of mounting my tv above the fire place. They were courteous, quick, accurate and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was on time, neat, and careful in performing the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel is terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel was personable, thorough, and efficient. We are not adept at technology — but Miguel did such a good job of preparing us that we have had remarkably little confusion or difficulty so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who delivered and installed the tv were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I decided to have them mount our television for us. No way would I have been able to figure that out nor have patience to do it. They were professional and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the old one! The guys were professional, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent human

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a Geek install. I had a outside technician who was fabulous! My mount had not come when he initially arrived and he agreed to come back later, which game me time to go buy one from Best Buy. While it was extremely disappointing that my local Best Buy had 16 of them but ordered mine from Chicago, I was pleased with the level of service I received from the technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was very professional when it came to installing the premiun TV mount above the fire place . They did an excellent job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys came in set everything up and they did a great job and they were very polite and knowledgeable. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best experience!!! The guys mounted it, offered their opinions on the best mount to use. More importantly, cleaned up before they left. Not every contractor has done this

    I would recommend this to a friend