Customer Ratings & Reviews

Quite possibly the best shopping experience! From the store to the installation, the team was wonderful. Knowledgeable, friendly, and skilled. Both of my new televisions look amazing thanks to the Geek Squad team!

The entire process was outstanding customer service!!!! I appreciate that prior to the technicians arrival Best Buy sent pictures of the technicians. They mounted my 65” Sony TV to the bricks above the fireplace with ease. Also explained the precautions for mounting a TV to brick.

I was very pleased with the skill and workmanship of the talented pair of Geek Squad guys. They accommodated my directions for height and position of the 55" flat screen. They deserve a bonus for their excellent work!

The agents did a professional job installing my wall tv.

Geek Squad is amazing. Thank you for setting up my 5 large screen TV’s and Sonos systems. You keep the work area clean and intact making sure that I can work everything before you leave.

I had initially bought the wrong mount so the Geek Squad crew had to leave. I bought the right mount and a sub contractor came out the next day. On time and did a good job. Made me nervous watching one guy climb the ladder carrying a 55" tv to hang over the bedroom door, but he got it done.

Fast and friendly service. Installed my tv without any issue. Thorough walkthrough.

Keith and another Geek Squad member (sorry, forgot name) came out at the time promised, did install of Sanus bracket and Samaung tv, set it up and cleaned up everything. It was a great experience, definitely recommend Best Buy and Geek Squad!

The Geek Squad mounted my new 75" Sony 4K UHD TV on my previously installed mount which I bought from Best Buy. The TV was balanced, level and even. The Geek Squad agents then walked me through the TV features and it's operation. They agents were professional and knowledgeable.

Fast service. They mounted the way I wanted and set everything up. They wore slippers to not get my home dirty. And the service was free! Definitely would do it again.

The agents mounted my TV and made sure it was connected to the Internet for me! They did a great job and were very quick!

The agents did a great job and went through and showed me everything on the TV with all the different apps and settings. They answered all my questions.

Takes effort but results are the ultimate outcome-- I pay $200 + tax for total tech and get Greek squad services. I haven't had to use much but make sure you ask and use what geek squad services are provided otherwise you won't get much out of it

Kevin was very professional and knowledgeable; did a great job.

Service proffessional, is professional, couteous and knowledgable in our efforts to be as prepared as possible he quickly addressed the challenge and had our new tv installed and working very quickly. We were most pleased and satisfied.

The techs were pros and finished. bhaithethe job on time.

The Geek Squad technicians arrived on time. They were able to use the existing mount to avoid drilling additional holes in the wooden mantle. They hooked everything up quickly.

They guys arrived early and on time. They were very quick and efficient. Very professional but weren't robots. We had a good conversation during setup which made us trust them even more.

It’s a bit pricey but they did a great job and were able to figure out wifi issue with tv.

Quick, fast and reliable and friendly. Would highly recommend geek squad. From setting up the appointment, to the follow up with how the service went, they have been superior in their customer service.