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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    Hid the wires to my mounted television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and effective. The best Geek Squad workers ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad team were fabulous! They were professional, efficient and friendly. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Technician was early for appointment and installed TV and provided great insight on how to use TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to the house and made recommendations on where to put my 75 in TV. They put it exactly where everything needed to be. Very professional and clean job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For us lazy people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had paid for a combined service of running wires, connecting my TV with wires, and mounting the TV, I have to write this review several times. The service is worth it if you are lazy or can’t do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service bery profesional arrive on time i can tell my friends about the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation TV was excellent! Very helpful, took their time and highly recommend Best Buy for TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV nicely, set it up and also cleaned up the package...They did an outstanding job. Wish I can give them a 10 star

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still missing a wall wire cover piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and did a nice job with the installation. However he was out of the plastic wall covers for the wires. I contacted him a day or two later to ask him or another agent in my area to drop the cover by. He never returned my call. Yes I can drive across the Potomac to the Best Buy in Alexandria VA to pick up the cover. But should I really have to since I paid for the convenience of the installation?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Mount and TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech removed old tv and mount then installed new tv and mount. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best . Arrived on time, went to work and stayed to answer all our questions. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geels Squad set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up the programs and instructed me on use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my tv were amazing and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved the appointment up and installed everything as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Home Service was awesome. The guys work fast and they are great at what they do. I am very pleased with my installation. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the 1 year Geek Squad Service - would recommend it if you plan to multiple service requests like I intend to - including the TV mounting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and efficient. Had to pull off an old mount which was the longest/hardest part of the entire work. Everything else went smoothly. Installation was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent, they worked hard, got the job done quickly and cleaned up when done. As always Best Buy employees go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked quickly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall & connected it to Spectrum.

    I would recommend this to a friend