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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginning to end the two man team was speedy and professional. They made sure they answered all my questions before they left. I would not hesitate to pay for the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time as usual and my new TV looks and functions great on its wall mount. I will use them for my next TVs as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced and Knowledgeable Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to mount my TV as well as install my sound bar and blu ray were incredibly friendly and offered a ton of suggestions and ideas. Installation went smoothly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficiency and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second part of a dual install; they were fast and precise; they explained all the steps in the process; made me very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in & did a great job & respected my home & my time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefessional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were efficient and surprisingly quicker than i was told they'd be. Everything looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, led by Special Agent Greg, contacted us earlier that day to establish install time. The arrived promptly, used protective masks and shoe covers (which we really appreciated), wiped everything down and insured a clean, safe environment. Both men were pleasant, informative and communicated with each of us, especially our 90 year old mother who was deeply interested in the new TV and it’s options. A pleasant, educational and helpful experience! We maintain Geek Squad protection annually and it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome Cooper made some great suggestions had everything I didn’t have but needed on his truck the work was clean, quick and efficient super team great conversationalist and very helpful with some other projects and products I’m looking forward to adding I would recommend geek squad to any and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Tony, was excellent in all respects. He was on time, efficient, neat, polite, and explained what he was doing and why, answered questions completely, double-checked his work to make sure the 2 TV's he installed were both working properly - in a word, he was professional. Thank you; everything is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a wonderful job mounting TVs and completing setups. I use them for all of our corporate offices and have not been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deliver and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived replaced wall mount and mounted new Samsung Crystal UHD.Could not have been more professional,personable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my tv. We’re fast and nice. We’re patient with all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, will let piropee know how easy it is to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was on time, courteous and quick in television up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service called was on time explained what he doing and stwp bybstep process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONLY way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, professional and proficient. They arrived on time, did their job and cleaned up after themselves. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did an excellent job tv on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installation went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have the correct components initially so the technician had to return at a later time. He worked diligently to get our new system up and running and train us on the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hat's Off to Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hat;s off to Jen and Kevin. Could not have asked for two better technicians. They came in, introduced themselves, removed my old TV and wall mounted my new TV and TV speaker using a univserial wall mount. I watched them work, clearly they new what they were doing. They explained each step. They made sure that the TV was working and connected to my cable and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and a mount and I am so happy that I got the service to get it mounted through the GeekSquad. The team members were super communicative and worked quickly to mount the TV. They were in and out in no time. The TV also looks great. If I did it myself, it would not have been a good turnout.

    I would recommend this to a friend