Customer Ratings & Reviews

GREAT JOB MOUNTING MY T V AN SOUNDBAR THANK YOU .VERY MUCH JIM

It was a terrific installation. The provider was responsive and responsible!

I replaced my 55 inch with a 70 inch over my fireplace and I absolutely love it! Great picture and sound quality.

The team was great knowledgeable patient speand tome to answer question and walk me through all the process

Confusion on the appointment. Once the techs arrived they did a great job installing and set up.

The technicians were very professional, friendly, and went out of their way to make the experience pleasant. The Geek Squad is amazing!

Agent mounted tv quickly and explained all components..

They were the best. I had another repair man working on another item and was moving back and forth between them. The installers set up my streaming and walked me through the remote control and the tv functions. They were courteous and cleaned up after themselves.

Best Buy geek squad installed our sanus wall mount and we’re satisfied with their work and quality. Very professional and courteous!

The overall quality of 'The Geek Squad' is dependent on the sum of all the individual 3rd party providers. What I found most disappointing was that my local 'Best Buy' store provided very little oversight of what seem to be an anonymous collection of 3rd party providers (some good, some bad). Work is scheduled from a remote call center and backlogged so that visits were generally 2-weeks out. My local store's (Mountain View, CA) sales manager and local geek squad personnel were generally unreachable by phone and basically uninvolved.

Fast, clean, and easy. My tech was great, in and out in under 30 min. Always a clean and nice install from the Geek Squad

Nice installation. Great Associates who were very skilled.

Great professional work. It was a mount that I previously used and the geek squad guys brought all their own new screws. Couldn’t recommend anymore highly.

The agent was timely and installed the TV quickly.

It was a challenge for geek squad with a 85” Samsung on an odd shaped space but they stuck with it and got the job done. Looks great!

Installer did a great job!!!! In no time at all he mounted the tv on the wall and there wasn’t a mess to clean up.

The guys that installed my TV mount were indeed professional and courteous. They kept me in the loop when performing their job making sure that needs were met.

Very friendly and efficient technician. Did all the mounting and set up very professionally.

These guys were great. Completely took the hassle and legwork out of doing it myself. To be fully truthful, I couldn't have done this myself. The 77" LG G3 OLED would have not fit in my car, even though it's an SUV and it takes at least 2 strong people to mount it on the wall, not to mention getting it done right!

Total Tech is sooo worth it. They mount, check, and clean up, all in less than an hour!!