Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys. quick and fast. awesomeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they do everything for you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do everything for you. Take the tv out of the box and put the mount on it and get it where you wont it on the wall... make sure you have your own all mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy install! Great clean-up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job mounting my tv! No problems! They made sure I was pleased with the positioning of the tv and made the whole process easy for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men showed up on time . They were pleasant and mounted the tv very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad home theater set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my home theater and went through and made sure everything was set to my liking great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great suggestions on which tv mount worked best. the one we had did not work so we got the new one and was just as he had suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Brandon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did an excellent job. He was very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took down my old tv and installed the new one in under an hour. They were professional and all business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult Wall TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the appointment correctly set they got here on time. They were very courteous. But you have to be very very very specific with your instructions about the conditions for the installation. I had a brick wall, once I was able to communicate that to them they came prepared and did a good installation job. They also advised b4 hand that there was an additional charge, which was acceptable. The programming of the TV and soundbar was spotty they did the basics. Since I wasn't prepared to tell them what to install. They did the best that they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new 55” Samsung tv! Perfect size for the space, great picture and easy format.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to overcome some challenges with the wall and complete the installation in a timely manner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had a Few Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always very pleased with the Geek Squad extended warranty services, this was the first time I had them come out to my home to do any work. The TV was mounted well, and I definitely like that it is covered as far as if it were to fall off the wall the TV would be replaced at no cost. I was a bit disappointed to find that after The Geek Squad left the TV had not been updated, it was not connected to my wireless network, My streaming services were not set up, and the wires were left in a bit of a rats nest. I would still recommend it, just be prepared to watch over the production to ensure that everything is done to your satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted two tvs and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is awesome you can move it right left anyway you want to enjoy your tv The geek squad are the best great clean install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & informative install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. They did an awesome job mounting my TV & educating me on how to work the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting and hallaway

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although late arrival team did a great job and cleared away all packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and very professional. Quick, too. Took all packaging and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and help me to connect my devices and left my tv ready for my to enjoy. Excellent service. I give 10 Stars to the guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was professional and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech member has paid off. The gentleman that came in to set up my LG C1 Oled TV did an excellent job.

    I would recommend this to a friend