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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 38,693 reviews
  • Rated 4 out of 5 stars

    INSTALLED QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLED QUICKLY. i JUST THINK YOU CHARGE TOO MUCH FOR INSTALLATION. GOOD WORK BUT WOULD NOT REFER FOR COST OF SERVICE WAS TOO MUCH. IF IT HAD INCLUDED THE MOUNTING DEVICE THAT WOULD HAVE BEEN REASONABLE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys for mounting my TV to the swivel base and connecting my devices. Also, thank you for being so nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best . Arrived on time, went to work and stayed to answer all our questions. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation was excellent. The installation crew did a great job getting the full system installed and neatly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed tv professionally and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was wonderful, best investment, a l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was really horrible that I paid so much money just to connect it and set it up for me. I already had the TV mounted on my own mounter. Im not happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members were awesome. Did an amazing job setting up and explaining how the product worked. It was a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were here at the scheduled time and mounted the tv and hooked everything back up without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted our Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a marvelous job of mounting our 75 inch Frame TV and connecting the sound bar too. They also took the time to explain the Samsung remote and its various quirks and nuances. The crew was very professional and friendly and we are so pleased with the results! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived on time and were quite professional. They removed my old plasma television and mounted my new OLED flat screen with no issues. The installers made sure that the television was connected correctly to my audio and video equipment and functioning properly. They were knowledgeable and friendly. I was extremely satisfied with the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from Geek Squad mounted my TV and set up the surround sound and connections. It was great to have everything all set up. I am enjoying it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came early and was very though. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and did a great job. I’m very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont think about anyone but the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I had the Geek Squad mount my new Sony 65" Bravia TV over my fireplace in late Autumn 2018. At that time my neck was really bothering me and had them hang it lower. Flash to February 2021 and my neck is just fine. Geek Squad came out and rehung the TV at its proper height over my fireplace and also attached the Sonos Arc. I would never, ever have anyone but the Geek Squad. They are the best! I wish I could remember the two gentlemens' names. They were fabulous and they were and are meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of 85" Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and mounted my 85" Sony TV. They did a great job and the TV works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad where very professional and kept us informed all the way through the process and made great suggestion to make the installation seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Technician was early for appointment and installed TV and provided great insight on how to use TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They identified that the wall bracket we purchased would not fit our sound bar and came up with an excellent solution on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really appreciate quality work of the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the two members who set up my TV and the TV stand. The did an outstanding job; very polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed the tv and connected my devices too it

    I would recommend this to a friend