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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my television quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 television in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job understanding how I wanted the tv mounted and hanging the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the two gentlemen that installed the large Samson tv for us they were help full and answered all our questions so we felt at ease when they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came out and mounted the new bracket, and mounted the TV onto it...Then were on time, and left me w/ a working TV...That's all I can ask for...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv quickly and explained all components..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient install. Everything went great and the installers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who delivered, unpacked, and mounted our 62 inch Sony Bravia tv were absolutely terrific! I was surprised at how quickly and effortlessly they completed the work. They were very personable and professional, and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is da bomb diggity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch Frame TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two new Samsung TVs !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men arrived and expertly installed the wall attachment and hooked up my new television. The were experienced and tidy. .. picked up all the wrappings etc.. cleaned the two rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen stayed and installed a tv and soundbar for me way past time. I kept changing my mind because the original soundbar would not fit the mount. Their patience was much appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Very professional. Friendly and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and excellent installation. Great communication and just outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed our old tv and mounting and installed new smart tv with new mount and a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong & well made mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the right tools, Strong and very compatible with my 85 inch Sony tv. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy mount. Fits most large screen TV's. Would highly recommend this mount . Works great and very maneuverable side to side and also tilts down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and did a great job. I’m very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was my installer and I couldn't be happier with his service. He was a pleasure to work with and took his time to make sure all was done properly. I couldn't have asked for a better experience, Thanks Jake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The two man crew was professional and did an excellent job at installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved us from a $2200 mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a new TV and sound bar. When they were preparing to set this items up, they noticed hat your current TV and sound bar was fine -- it was the crumby DirectTV box that was bad and causing all of the problems. They did not install the new TV and sound bar and returned them to the store and saved us over $2200. This is what customer service is all about. COMPLETE HONESTY. Thank you Geek Squad and Best Buy. When I do finally need these items, I will not go anywhere else to get them!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it down a snowy lane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS guys were great. Smart fast friendly. They got stuck in a snow filled lane and found a way to make it work. Great guys

    I would recommend this to a friend