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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Super quick and convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and even offered to hook everything up for me they did a great job too. It’s exactly where I told to put it and even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek dead was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and helped me figure out the right tv mount to use for my space, they made the whole process easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than getting a projector and looks great in our Basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt, courteous and did an excellent job mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos installed my TV beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was TERRIFIC installing/wall mounting my TV. He was extremely professional & his work was EXCELLENT! And the Samsung TV is great! I am very happy with my purchase & Best Buy’s home service. I am a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job installing and mounting our new TV. He was very nice and did a quick installation. He even was a full hour early to the actual install time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Good employees. Respectful. Quick installation and demo of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me quick but complete service when they installed my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees were very professional & helpful. They did a great job mounting the TV to the wall while being accurate & fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was installed the way I wanted and your technicians knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all the components very carefully and professionally. They were courteous throughout their time in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not ask for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in on the first available hour of the day and installed a 75 inch TV in less than 15 minutes, were courteous and extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and went right to work and installed my TV on a mount that was already here. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an incredible job!! I have NEVER had any problems with anyone or anything from Best Buy! Keep up the good work. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was informative and did excellent work. Also helped with setting up of TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the Geek Squad. They came prepared to upgrade my mount, since I really needed the more expensive one. Mounted it exactly where I wanted. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team efficiently assembled my TV stand and ensured that the TV was fully operational before they left, providing me with a seamless viewing experience right from the start

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Wish they could come on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job of installing out wall mount for our 60 inch tv. Very knowledgable and cleaned up after themselves. They even vacuumed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted and installed tv professionally and efficiently

    I would recommend this to a friend