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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up service was perfect. They mounted our tv on an existing mount which was a little challenging. They were professional and so helpful taking the time to show and explain new features on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount unit works just as it should. It fits reasonably flat against the wall, then pulls out several inches and can be tilted one way or the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted two tvs and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and cleanly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took great care to mount my TV at the correct height and were totally professional the entire time they were in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contract Installer Richard was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star install and set up by Contract Installer Richard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation/mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv. They were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert delivery and installation. Extremely, knowledgeable of the product and what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys. quick and fast. awesomeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did it so quick we definitely calling back if we need another installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JRM Family Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and did a complete setup to all of my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team mounted the new 75” QLED q90 Samsung TV and connected it to the Dish box. This required your two person team and they did this extremely well. Unfortunately, for my wife and me, the New TV had a power problem and I had to contact Samsung to have it replaced. Still waiting. The Geek Squad is scheduled to come back on Dec. 23rd . To hock up a new Sony receiver I ordered from Best Buy’s and just received and a Center Speaker I ordered from Magnolia Dept., but no word on the status. I did purchase the Total Tech. Package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. I like them calling 20 before coming. They wore masks and shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my tv and was very professional and did a great job going over the set up and how to run the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounted correctly. The technicians were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast on time & cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed by tv was very nice and new what they where doing great job and great peoplek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting with extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the right choice by getting the tv mounting. I can extend the tv closer to viewing area or shift its angle as need up down and in sidewise direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my 75in TV. Love that they wear covers over their shoes!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv quickly. Well done and very informative. They did excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew notified me when they were en-route, and were very polite. The did a great job with my new television set.

    I would recommend this to a friend