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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected cable box, BluRay and soundbar. They were professional and efficient, and the install is quite nice. My only complaint (not reflected in the rating) is with the sales team not explaining that the mount cannot be installed as advertised, so install team ended up placing screen farther from wall than desired/planned. Had we known this we would have picked a different mount so it coordinated properly with the custom millwork/casework installed for the TV/soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices. Best adjustable tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me time and found a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar. I am glade they did because they found a problem with the TV and had it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did great job and put it exactly where I wanted it. Very Happy and he cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installed Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting is very sturdy and was easy to install. The Geek Squad installed for me but seemed easy. Have had no difficulty with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and perfectly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and perfectly installed. In and out in no time. I am still loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up right on schedule, did a great job of the installation, cleaned up 100%, and demonstrated the capabilities and answered all my questions about the TV. True professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer went extra mile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer went the extra mile to fish wires under the wall board to ensure great installation and hidden wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the in home best hug geek squad crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and connected all my devices. Was very professional and safety was priority he kept mask on at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total techs did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great price and the picture is crazy good. The techs set it up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Quick install and minimal mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted our new TV and connected all our devices. They were very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful, we’re in and out fast and absolutely worth the value vs me hacking away. I hired them because they do this daily and it’s their job so can’t imagine others people doing it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that BestBuy just install my new tv on the wall there were very professional and helpful in every step on what needed to be done when hanging a tv on the wall. They were on time and communicated with me days before and right up until they arrived. They cleaned up and answered all of my questions, I would recommend them to do work at my house anytime and I have had BestBuy tech people at my house and they are always courteous and professional at all times. And YES I would hire them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person geek squad crew was smart, helpful, and polite. Very efficient too. Satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that mounted my television was amazing. He was very quick and efficient. I can’t wait to book my next service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Perfect installation. The installers, Jeff and John, were excellent and need to be commended by Best Buy for their expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices carefully. They cleaned up the extra packing and installation debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent Job. Super quick with a neat installation.

    I would recommend this to a friend