Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did an amazing job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that came to my house to hang my tv and hook up my Wii were very professional. I would recommend them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was absolutely amazing. He installed 3 large televisions. Mounted them by himself because his helper never showed up. To my amazement they look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install with my TotalTech membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs did an excellent job. They arrived on time. They were careful and efficient with the install process. They thoroughly explained the mounting options available allowing me to make the ultimate decisions and then cleaned-up after themselves when they were done. The "cherry-on-top" is the install was completely free with my TotalTech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent job of getting the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents even went back to Best Buy to pick up and installed and mounted my new TV when they found out that my current TV was not performing correctly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and excellent installation. Great communication and just outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv boss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a excelente job by monting my tv on the wall and make sure it was perfect fir me .....great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaw installed my wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount holds my new TV very nicely, couldn’t ask for a better mount. I am really impressed with the shape and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did a very good job. The tv was well mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service I was provided. They removed my TV from the wall and replaced it with the new one. Everything went well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer went out of their way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best thing I did buying my Samsung Frame TV to have Geek Squad Agents install it. The agents who installed our TV did an awesome job. They asked what would make our tv viewing perfect. Then went out of their way to fill our wishes. The end result was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff installed new tv and mount. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek squad was right on time. Excellent, professional, prompt service. These guys are a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure TV worked and we knew how to operate. Demonstrated stability of installation. Answered technical questions about home wireless sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was great. very helping in explaning the new set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff came out with his associate and mounted my TV's. They were prompt, courteous and quick. I so much enjoyed my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For us lazy people

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had paid for a combined service of running wires, connecting my TV with wires, and mounting the TV, I have to write this review several times. The service is worth it if you are lazy or can’t do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same review left for the TV I will leave here, the guys were friendly and got it done by some clever workmanship and all complete in an hour or so. You must buy and supply your own mount as part of the order, it does not come with mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was courteous, on time, knowledgeable and polite. He was very professional and took great care in everything he did including clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable. Definitely well trained

    I would recommend this to a friend