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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and professional knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 gentlemen were great. Did a wonderful job. Went out of their way to answer all our questions and gave us a lot of helpful advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have an expert in and out. Went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to deal with GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, friendly and professional. Very careful with house cleanliness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, diligent and took extreme care in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians really took care in knowing exactly what I wanted and gave suggestions/recommendations when I asked. Also took extreme care with shoes off and not disrupting anything. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were extremely professional and knowledgable. Super easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my son’s tv were very nice and got the job done quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician's services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and technicians with full knowledge and experiences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as expeted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was perfect, placed right where we requested it. The installer then explained the use of the remote and the more important settings in the remote menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs that came and installed my tv mount were very professional. Did great work, cleaned up, and made sure that our questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked me up quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristian was awesome! friendly , helpful and was quick to hook up my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are pros. Nicely mounted and installed my new tv. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great and clean install and had also asked for my preference and also suggested what might work best overall end result very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Simon & Tony mounted both our old and new TV's and did an exceptional and professional job! They were the absolute best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the employee's were great and had a lot of knowledge about what we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install with my TotalTech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install techs did an excellent job. They arrived on time. They were careful and efficient with the install process. They thoroughly explained the mounting options available allowing me to make the ultimate decisions and then cleaned-up after themselves when they were done. The "cherry-on-top" is the install was completely free with my TotalTech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install and very professional technicians would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our huge flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals were extremely helpful and knowledgeable about our new area. They assisted us with setting up everything for our 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never used the installation service before but wow! They were knowledgeable and helpful. Thorough with the installation and explanation of how the equipment should be operated. Will recommend them to others and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Very respectful and very thorough. Very helpful in setting up the TV for us and teaching how to use the remote.

    I would recommend this to a friend