Customer Ratings & Reviews

installer was great. very helping in explaning the new set up

The agents installed my TV as per my request and did all of the setup.

These guys new what they were doing! 5 star rating

Great job very happy with job done profesional job

The two young men that delivered and set up the tv were professional and polite, and were knowledgeable regarding all my technical questions. Cudos to you!

Very impressed with the geek squad installer! Very personable, very informed, very patient and all-around great experience! Bravo Best Buy!

Very professional and excellent job of getting the work done

The agents mounted my new 85inch Sony and made sure everything worked perfectly. They were great guys and did everything professional.

The Geek Squad is very precise and helpful for the correct location of the TV mount.

The crew knew what they were doing and had me up and running quickly and with no issues. They were very professional.

This is my second time having Best buy come and install my tv on the wall and I'm very satisfied with the service, the installers right away got to work, were kind and courteous. They arrived right when they said and when it was done they cleaned up, took my through my new options on the tv vs the old one i had before. i appreciated their confidence with installing an 85" tv. Definitely will have them again if i buy another

I appreciate the help of BB sales in choosing the right TV mount. There are too many to choose from to study them all. This one seems to be perfect for my situation.

Geek Squad did a great job of moving and mounting. Neat orderly. Cleaned up area when done and set up TV to work.

Timely and efficient service! The Geeks were friendly and helpful--and did an excellent job! I'm very pleased.

Well-trained and well-organized group of technicians who with high focus on customer satisfaction.

It took them 3 appointments to finally be able to come and actually mount my tv. The first time was because I had scheduled my appointment online for the next day and it never showed up in their system. The second time was because their order didn’t show that I had a TV bigger than 51”. Only one guy showed up and told me he was going to have to come back the next day with another person. The third time they finally got it right and I was happy with the install once they were finished.

The two young adults were very professional, nice, polite. Install was done in a very timely manner. Thanks Geeks

I had several questions for the Geek squad they were all answered respectively. Did a great job with mounting and securing to my wall. Would recommend

We chose to go thru a 3rd party delivery and installer because The Geek Squad appointments were so far out. We had no issues. They were on time and quick.

The agents came on time and they were very professional. They wore face masks and they worked quickly and efficiently. They installed my 70" TV and connected it to my surround sound system in about 45 minutes, and did it well. If I had to do the same thing on my own it would have taken me at least three times that, and I would not have been able to do it as well as the pros. Overall, buying the Premium installation package was not cheap, but it was money well-spent and good value.