60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Muscle and Brains

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was TOTATLLY worth folks. Im not a paid person or whatever. Just regular dude who likes his purchases Geek Squad handled my tv mount like a Pro. For real. Holds my super heavy 60" Plasma Samsung 3D with ease. Swings with little/some effort, but solid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Jerry are the two best installers you could’ve ever found they are awesome at what they do and I would recommend them any day anytime anyplace believe me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye feet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the tv on top of a low dresser. Mounting it to the wall, I can now watch our tv without seeing my feet blocking the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Four stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service gets 5 stars! The two gentlemen that came to my house were respectful, professional and quick. I didn’t notice this but when my husband came home he realized that the tv was slanted. You can def tell that the left side is higher than the right once it’s pointed out. We learned to live with it but I wish this was installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 82" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in with their PPE installed the mounting brackets and carefully removed the 82 TV from the box installed the hanging bracket hooked up the auxiliary equipment and once everything was in place they did a demonstration of the newly installed TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a fantastic job every thing want perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guy, Matt, was excellent! He arrived within our window frame, calling first. He was polite and very efficient! We are very pleased with the wall mount installation … the TV looks great and the cords are hidden!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from geek squad came out and installed my new TV they were very quick and very courteous they went through the setup and answered all of my questions they explained all of the functions and I couldn’t have been more pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest and most efficient TV mounting ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and assessed the perfect place to hang the TVs for the level of the beds and couches, found all the studs, in and out in less than 30mins for multiple TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sharp Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever wondered what the Geek Squad was about, these guys where super representatives of Best Buy. Came in, asked for my thoughts, layed it out in blue tape, asked for my approval and and did the install with gusto and professional approach. To say I’m impressed is an understatement.. you guys rock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick but basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, but was really no more than plug and play. They used to spend time walking through menus and adjusting settings for optimal performance but now just unpack, attach cables, and be sure there is power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well & Meticulous done on 75" TV mounting A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the mounting of our 75" TV well without any problem. They are very careful, particularly the foreman, John who is very meticulous on each details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great in installing my 65" Samsung TV and apple TV and speakers. Very courteous and cleaned up and explained everything about the TV and Apple equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend mount install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in did their job. They did not recommend the mount i had and i purchased theirs. Same price as the one they did not recommend i use. They gave advice on where to mount and they did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who has come out knows what they are doing. Very happy with all of my help and concern when the squad came to my home. They got the jobs done as quick as they could. Very respectful, the 2 pictures are Before and After, I kept my old 50" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our tv to the wall and connected all of our devices and cables. We are very satisfied. They did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and soundbar and connected it to my cable box and adjusted the sound and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed my television set were very professional they were very caring they were very careful with their measurements and the hookupup to all the devices a thoroughly excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech 3rd party installer was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 3rd party installer I've had an experience with... On-time, knowledgeable, quick, and had suggestions to maximize viewing experience, future wire routing and gaming systems solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery a service tech crew was awesome , they knew exactly what to do and listened to our concerns and did a excellent job

    I would recommend this to a friend