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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    The guys that mounted our TV did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation and neatly done. This guys were Pros!! Worth every penny the service and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did the installation of our new home theater and they did awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. They were clean and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong & well made mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the right tools, Strong and very compatible with my 85 inch Sony tv. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits in space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could rely on the Geek Guy to install the TV with the flexible mount on the wall without complications.He then explained the unique characteristics of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best and well knowledgeable on installation and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say that the geek squad are great. They put booties over their shoes before entering my house. They cleaned up after themselves, even vacuumed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a good job and were on time. I'm happy with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and sound bar wall mount. Both guys were great and walked me through specs of sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome, knowledgeable and friendly. He was very efficient with the use of his time installing my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Office TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack did great job of mounting this TV in my home office. Simple wall mount with swivel install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert delivery and installation. Extremely, knowledgeable of the product and what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 86in TV fast and effortlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Wi-Fi Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my sound system. They needed an additional part, which was on the truck. Very convenient. They also recommended and installed a MESH wi-fi system. This was one of the best customer service experiences I’ve ever had. These technicians are a real asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the Geek Squad to take down the 50" TV they had mounted for me 7 years ago and replace it with a 65" Smart TV. They actually arrived a little earlier than their original window, went right to work, and had everything done quickly and efficiently. Then they took time to answer some questions, get the Smart features setup and verified their correct functioning, and then cleaned everything up like they had never even been here. I found the two-man team congenial and I enjoyed talking with them while they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly, on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient and courteous, would be happy to have them for any future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job Installing very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his assistant were absolutely fantastic with installing our new TV. They centered it perfectly above our fireplace mantle. They were very efficient and explained everything we needed to know for operating the TV and getting us signed into our streaming apps. They also brought a SONOS sound bar that they installed and it sounds amazing like we are in a movie theater. Thank you all so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amzing job. Quick and clean although pretty expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time very professional put on shoe covers before intering my home very knowledgeable. They cleaned up everything after the finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation, professional and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind! Mounting was done quick and with my input on placement. Explained everything thoroughly. I am so happy!

    I would recommend this to a friend