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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Gee squad hangs tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service . Extremely professional. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the guys who came to hang and program my tv. They were very friendly and knowledgeable. They made sure that I completely understood how to operate it and cleaned up after themselves. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job of reinstalling my TV mount and made sure all was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing I recommend Geek Squad to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy service ! Real 1/1 unmatched ! I used them for all my houses and recommend them to all of my family and friends and co-workers all through New York & Long Island !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zeke's Installation of Our Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Zeke" did an outstanding job of delivering, connecting and then programing our new 32" Samsung Smart TV, sound bar and connector cables for our VCR/DVD player. He also hauled away the old, bulky and heavy CRT TV that the Smart TV replaced. Zeke was professional, courteous and patient with us to review the basics of operating the TV, sound bar, and DVD/VCR player before he left. We are grateful for Zeke's outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in about 20 minutes. Very smooth. Cleaned up all the boxes and wrappings...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came and mounted my 85 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and mounted my 85 inch tv to the wall. They were very good at what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my facebook tv portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with installation of my facebook tv portal. They showed us how to use it and made a call when they here and worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv hanging. Quick and accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new Sony TV mounted over the fireplace of our newly built home. They were able to quickly install my new tv exactly where I wanted it to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Adjust easy as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not take my request seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in getting a cable cover when I asked him when he called on his way if he had the cable cover because I wanted my wires covered just as the previous technician who mounted the tv in my living room, weeks before did. I had called several times, days prior to ensure there would be no stories about the technician coming to get my room mounting done, not having a cable cover on arrival for my appointment. However, the incompetent and irresponsible agents I spoke to, made no notes about my request whatsoever. The technician was unable to get the exact cable over needed for the job, hence the mounting did not come out as neat as the mounting in my living room did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 Inch Samsung TV support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Install done by Sean. He was on time and had lot of knowledge. He is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy! Alex could not have been any more professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service / Team

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rachel and Steve were very thorough and knowledgeable. They asked me how I wanted the tv mounted, provided advice, and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were in and out in less than an hour. They brought my TV, installed it on the wall and went through setup with me very quickly. Would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that install tv was very very good. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, tv is well mounted and adjustable. Enjoying the setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad showed expertise in install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficent. they helped us to become familiar with performance of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.they told me what they were doing and asked a lot questions.

    I would recommend this to a friend