Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our system. Highly recommended crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my home to mount my TV was nice & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, worth the yearly fee!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, incredibly efficient and helpful - so glad I got totaltech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices carefully. They cleaned up the extra packing and installation debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting and setup service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the Geek Squad service people were very pleasant, professional and informative in all matters. I was quite satisfied with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and classy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to place the TV were very kind and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was a large time frame window for their arrival but I was informed the entire time. Upon arrival hey put covers over their shoes to not mess up the floor and were patient as my wife was uncertain as to where to have it mounted. Once the placement was decided they were quick and courteous and ensured that no mess was left behind. I will be using them in the future if I need another tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly and professionally!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs mounted my TV and connected all my devises quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom tv was mounted with no issues, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 team members from the Greek squad did a Great job installing our new TV and Bracket. They were both very polite and respectful. They went above and beyond. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, efficient and knew what she was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality workmanship

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and quick installation. And cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on a brick wall on our screened porch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with installation of the TV mount and installation of the TV on it. Neat and clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved us from a $2200 mistake

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a new TV and sound bar. When they were preparing to set this items up, they noticed hat your current TV and sound bar was fine -- it was the crumby DirectTV box that was bad and causing all of the problems. They did not install the new TV and sound bar and returned them to the store and saved us over $2200. This is what customer service is all about. COMPLETE HONESTY. Thank you Geek Squad and Best Buy. When I do finally need these items, I will not go anywhere else to get them!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the tops!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad member, Shauwna, was exceptional and spent a long time setting everything up and explaining the workings on my new Samsung OLEO TV and my Sonos Beam. I was impressed with his knowledge and professionalism, and I am certainly pleased that he was the Geek Squad associate who worked on my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew notified me when they were en-route, and were very polite. The did a great job with my new television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers Every Time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Fast installation. Knowledgeable tech. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and Soundbar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and efficient. showed up on time and completed job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional fast service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat Geek Squad in home installs, and TVs are no different. They did such a quick and clean job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all went smoothly. The installers were knowledgea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upon the presentation of the sales person, we bought the television and it's fits perfectly in our living room and we are enjoying every bit of it.

    I would recommend this to a friend