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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers are very professional and clean and really did a nice job on a complicated install. Very impressed. Will always use geek squad in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description and quick installation when they arrived

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very helpful and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install over fireplace went smooth!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Thomas and Dan, were great! They were knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS MOUNTED TV AND CONNECTED TO ALL DEVICES. THEY WERE VERY HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made, its in my tight space. Picture quality very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very polite and professional. They were very knowledgeable in their job and were very helpful and every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Product Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys from the Geek Squad were prompt, professional and helpful during set up. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers Every Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival. Fast installation. Knowledgeable tech. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Technicians were the most courteous, efficient, clean and explained every step on how to use the TV, SoundBar and TV Mount Awesome Services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, professional, and speedy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and connected decks. They were on time, professional, and gave helpful advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The removal of the old TV and mounting the new TV was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth it to have the Geek Squad mount our two televisions. They were on-time, quick, and efficient. They saved us an entire afternoon of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came out with the new tv I bought and mounted it up and even set my tv up! It was quick and awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv for about a year now. Picture quality is good. I have no complaints.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, worth the yearly fee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, incredibly efficient and helpful - so glad I got totaltech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was fantastic! He showed up on time & as planned. quickly installed my new TV. It works & looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick! They are the best! They explained what and how I could do things that were very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All went as planned and announced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was efficient and thorough. Equipment works seamlessly and the picture quality is quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted. The guys did a great job very impressed they were professional and courteous.

    I would recommend this to a friend