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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. They did a great job. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers. Did an excellent job. Very satisfied,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crew, respectful and nice. Did the job perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer sevice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my mount and tv and was very quick about it. He left and did not leave a mess for me to clean up and he was very polite. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an incredible job of installing out wall mount for our 60 inch tv. Very knowledgable and cleaned up after themselves. They even vacuumed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was GREAT. Mounted my TV on a stand and set up everything to perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Tv in reasonable time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount TV and did a great job they were friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very at tentative to my needs. Cleaned up and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service was fantastic! Matt and Rich explained everything, and we needed a free standing mounted to the TV. They showed me a swivel free stand on the website for Best Buy. It was perfect. They continued on with their service calls, and came back with the stand to mount on the TV. I purchased it right from the website. We are pleased with our service, and the Geek Squad are very knowledgeable! Thank you guys again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service as usual. After having my living room done by Best Buy I had them do the same for my home gym and they didn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV up and running in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service! The Geeks were friendly and helpful--and did an excellent job! I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job installing and mounting our new TV. He was very nice and did a quick installation. He even was a full hour early to the actual install time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William Regentz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the employees who came to my house were really very good at what they did. Very helpful, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are professional and personable. They are polite and answered all my questions. They were on time and cleaned up the boxes. I was very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like best buy, however the outside people they use is. Quite confusing.Im not going to say don't go to shop there because it's a really great store, customer service is a different story..... They need to work on compensating people for their problems that they have with deliveries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice 75” tv. Rich color with a beautiful background. Bigger IS better for sure. Better picture than my old Visio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect for the non geek DIY person,pay a little extra for guaranteed installation and limited warranty,i kept it all in house at pearl city BESTBUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek geek squad yes and no depending who

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The st tech was terrible. Thats where i learned that the Geek squad farmed out there work. He left without connecting the tv.Shows that Best Buy hires the handicapped as he wasbrain dead the second teck was excellent and completed the pconnection in 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and fast. These guys were great and hooked up my TV perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount/power box install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv mount and in wall power kit. I had Geek squad install both. Did a great job with the installation. Since I have a Samsung tv that has the one connect box ( not rated to run wire in wall ) I asked the tech if he could install/ hide the box and wires behind the tv, he did and you would never know it’s there. Tech then reconnected all my devices/ Hdmi cables and zip tied them up to hide behind my receiver. Great Job definitely recommend them if you need a tv mount installation.

    I would recommend this to a friend