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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great and clean install and had also asked for my preference and also suggested what might work best overall end result very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fast team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly service and very knowledgeable. Quick and efficient. Cleaned up and took the old TV away. Detailed instructions on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prepared brought a back up tv mount just incase and we needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys are Great. I wouldn’t go anywhere else for this type of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They arrived on time . Only problem was they were unsure how to hook up my stereo amp and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great .. kept social distance .. wore mask shield .. and covered their shoes.... Very neat quick and professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent crew - swift and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the a/v equipment. They did it fast and efficiently - better than I would have done myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek squad agents were extremely friendly. My TV was set up quickly. They were very respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect! Exactly what we needed in our bedroom for the other television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great! Friendly, helpful and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to explain things and even saved me some money by advising me of something I didnt need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People were very helpful and respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs took the time to explain everything and help us better understand the featurs of new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with both customer service and technicians. Very well informed on operating my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job on the installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very pleasant and respectful of the space to install the TV and wall mount. Arrived earlier than expected and was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTBUY employee Joey Lai, Home Theater Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering and installing both TV’s by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second mount we purchased. Sturdy and effective on large format TV purchase 85 inch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable rep. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C2 is an excellent TV I fell in love with it as soon as I seen it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very courteous and professional. Did a great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs that came and installed my tv mount were very professional. Did great work, cleaned up, and made sure that our questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our television and set up the cable remote, they were very helpful.

    I would recommend this to a friend