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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 38,692 reviews
  • Rated 4 out of 5 stars

    Installers were great; back-office support, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Fantastic; operations support & scheduling needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional s as Nd mounted and checked all tvs before leaving. Also they cleaned up and trashed big tv box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad from Best Buy got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This group of technicians are amazing. 15 years ago we had the Geek Squad install our 50 inch Plasma tv from Best Buy. They excellent then and now they installed and programmed the remote to our new 70 inch QLED. Once again they were excellent. Very neat and very patient with customers over the age of 72!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents uninstalled my old TV and installed and mounted my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron mounted and set up our 75 inch tv and he did an exceptional job. He was extremely knowledgeable and a pleasure to deal with. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team were very friendly, quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fabulous and quick installation. He was neat and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my tv and Hung it perfectly. Didn't take long , very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix mounting and show me how to adjust the the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and mounted my TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast installation. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a terrific job with behind wall wiring and the mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived promptly and were very polite and professional. Everything was set up perfectly. And they even cleaned up the debris. They set up my tv and showed me how to use it. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees were knowledgeable & professional. They did a great job. I’m very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Eeros installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met all members of the Geek Squad on installation day as there were several projects they addressed. All three were knowledgeable, friendly, and more than willing to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Definitely worth it and easy process!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of mounting the TV. He measured and centered everything very well. I just wish the wires were straightened better and I would have given a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and were very professional and very careful not to damage anything. Gave a quick lesson on using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad member, Shauwna, was exceptional and spent a long time setting everything up and explaining the workings on my new Samsung OLEO TV and my Sonos Beam. I was impressed with his knowledge and professionalism, and I am certainly pleased that he was the Geek Squad associate who worked on my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made all the connections and explained what he had done. He also asked if I had questions or concerns

    I would recommend this to a friend