Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional and personable. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We installed TV ourselves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered without a remote and without the legs, so TV had to be mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Crew came out and did very well. no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great install and a great experience...and very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv and soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and friendly. They mounted my tv and soundbar without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents were extremely professional and courteous. they knew exactly what questions to ask and then made my system come to life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very respectful of my space. He mounted the TV with such efficiency and was thorough in showing how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Colors so vivid and no lag time. The picture is so realistic, best picture we’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting in all bedrooms.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s perfectly. They were the epitome of professionalism and took great care of my home and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that mounted my tv were great. They were at my house early and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very professional, listened to our ask and suggestions, and installed in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out to mount our new LG TV and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s agents installed own new set.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our new Samsung 65 inch TV and provided a detailed review of operational of our new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic picture and sound, great TV - Geek Squad did a tremendous job installing the TV too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. They were very helpful and made everything easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time did an excellent job.Explained what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians took great care and spent a great deal of time to mount the tv properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dining room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies were professional and courtesy and helped me vision where i want tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were wonderful and a pure joy to have in my home, very knowledgeable and the young lady did a fantastic job mounting our plasma TV and hooking it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Took three appointments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them 3 appointments to finally be able to come and actually mount my tv. The first time was because I had scheduled my appointment online for the next day and it never showed up in their system. The second time was because their order didn’t show that I had a TV bigger than 51”. Only one guy showed up and told me he was going to have to come back the next day with another person. The third time they finally got it right and I was happy with the install once they were finished.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      I appreciate you taking the time to share your experience with us. Time is valuable so can certainly understand how frustrating it would be to have multiple appointments before your mounting service could be completed because of scheduling issues. While we’re happy to hear that the install was completed to your satisfaction during the last appointment, we regret any inconvenience this caused and hope that sometime in the future you give us another opportunity to provide the excellent service I know we can provide.