Customer Ratings & Reviews

The TV is amazing! I always love buying from Best Buy , you guys always take good care of us and give us great deals!

Friendly and safe installation! Quick and easy and it turned out perfect. Love my TV on the wall. It looks so professional. now I have to install the cord protector so you don’t see the cords and then it will look finished. Love it ♥️

Kwaton was great! He was very friendly and did his job so well. I was so happy with the service, he went above and beyond and even assisted my mom with hanging up some wall art. Thank you Geek Squad!

Geek squad left a perfect set up for movie night. Great job!

Great service and made sure everything was perfect. Looks great and the installers really knew there stuff!

very good highly recommend this product worked very well and is good quality and I would recommend this for the price and the functionality very good product!

The gig squad program is the best it pays for itself in one visit and it is a great program to have in case you like it have tech support like myself I love technical things but I'm not technically handy-dandy

I bought this RocketFish 40" to 75" TV Wall Mount for my 55" TV. I installed it myself and it is great! I highly recommend it, because it is very versatile and I was able to mount it myself

Christopher is a dream that came true! He came by himself...very nice and very professional. Time arrival was on point! Geek Squad...y'all are very lucky to have him on your Squad...( No Pun intended) Thank You Christopher

The agent were the best . Many thanks for mounting my tv for me , I am one person who sucks at DIY Zane ain’t no way I would have been able to lift the tv on my own anyway.

My TV’s were mounted very quickly and professionally. Was explained what was being done, even asking me where would I like it mounted and gave their input. It was really helpful, especially knowing that they had been in the exact apartment complex and knew the layouts.

So I booked two tv mountings. 1 for a 40 inch tv in the kitchen and a 50" for the bedroom. After the first mounting in the kitchen i canceled the one for the bedroom. While the guy was super professional and friendly he made 10 holes in my wall, not counting the two for the actual mount!! Apparently he needed to do that to find the center of the stud. While i can appreciate the importance of drilling the center im pretty sure there is a better way. I've had a 65" mounted and there were no extra finder holes. With the help of God, my pink drill and a stud finder, i was able to mount the 50" in my bedroom, sans geek squad.

The Geek Squad was excellent!!! The TV is the best I’ve ever seen. The sound is incredible, the mount is Unreal! I love it!!!! I made it crooked not them. All straightened out.

They did a great job installing and answering my questions.

The team did a phenomenal job and was extremely kind! Answered all my questions and just did an outstanding job

The Geek Squad arrived on time, secured my 77" tv to the Kanto PMX700 mount solidly to the wall, and cleaned up after themselves. Now I can extend it 31" from the wall as well as pan and tilt the tv. Can't ask for more.

I have no problem with it One of the best things that I really like about this but they have great products. Oh you’re teasing you have warranty and the price is right

Showed up on time and did a great job very polite.

Dave is an excellent installer and professional. He really does a great job and looks out for the customers best interest.

So.... The good and the bad with this one. The good: It was mounted straight, level, secure and quickly. The overall end product was as expected. The BAD: It was scheduled as a 12:00 to 18:00 window when I originally scheduled the service. The evening before, I received an E-mail from Best Buy confirming the 12:00 - 18:00 window. Accordingly, I went to run errands around 09:00 and got a call from my daughter that the Best Buy guys were at our house at 09:45! Fortunately, I was only a 2 minutes away. While that is annoying, it was made MUCH WORSE when I told the main tech sorry, but the window was scheduled between 12:00 and 18:00. The dude first had the audacity to ARGUE with me even after I showed him the E-mail from BB with the 12:00 - 18:00 confirmation, BUT he also was a pretty serious jerk about it and hastily and gruffly muttered "Well if you don't like that we are here now, we can come back another day". I think as soon as he said that, he realized he was being a Grade A jerk. I told him to shorten the attitude, it was YOUR company that confirmed the time AND YOUR COMPANY that improperly scheduled you. Once I called him on his attitude, he got better (and much more quiet). So yeah, in all I'm happy with the end-product, BUT Mr. Geek Squad Dude needs a pretty wicked dose of PROPER CUSTOMER INTERACTION. For the record, the other tech that was with him was perfectly professional and in all honesty, I think he was embarrassed by his cohorts shenanigans.