Customer Ratings & Reviews

Good job! We are satisfied. He is professional and took care of the business.

I ordered the Geek Squad, you know, the ones that work directly for Best Buy and drive vans around that have a huge Geek Squad logo on them, usually driven by tech that have been trained by Best Buy to represent their brand, but to also be sure customers are being serviced by people who know what they are doing and have been vetted by Best Buy. Instead, what I got was two guys that showed up in a pickup truck, walked up with a 40" cheap TV in their hands thinking it was mine. No Geek Squad truck and certainly not Best Buy employees, I think the guys who came to install the 86" TV I already had where hired by Best Buy from Angi's List or one of those other handy man websites. The guys were very nice and professional, however they didn't have a ladder which they needed and they could only mount the TV. The problem was, I ordered other services to hide the cords and to install an electrical outlet behind the television, they were unable to install either and ultimately, my TV was mounted crooked too. Don't get tricked into thinking you're hiring Best Buy employees trained to do the work and I spent over $600.00 dollars hiring them. I could have found someone to help me if all I wanted was to hand a TV. Super disappointed and hope this review warned you of what to expect if you think you're paying for the services of trained Geek Squad techs, shame on you Best Buy.

They were very professional and worked quickly. Also, they suggested the solution to give us the best result.

I paid for this service and I am happy that I have it a team of professionals

Great technician that installed the TV and mount were great

Great service...totally professional...well worth the money

Due to the way my house was built I knew the TV couldn't get mounted the right way but the Geek Squad did the best they could and it turned out good,

Technicians were extremely efficient. Final product gives a very professional apprarance. 10/10 recommend this service.

David called in advance and was clearly on time as expected. I really like the way David put the TV mount up. He checked with me throughout the process so it was exactly where I wanted it. He also suggested the minimum height. He had an ingenious way of keeping the floor area clean from the wall drilling dust, etc. Finally, he demonstrated the various positions and how to adjust the TV to my favorite viewing possibilities. Best in-house worker I have ever had - He was ten times better than Verizon workers and the private electrician who did work for me.

Fast, friendly and professional. Did a great job..

The agent mounted my TV and connected my device to the sound bar. The agents the service call in competent and professional manner.

Installers where great , fast and efficient service with a fantastic attitude!

Very professional neat and fast installation went over everything with me so I understood my purchase

Super quick set up no mess and great attitude thanks so much for your help!!

Agents mounted my TV quickly and connected it to my sound bar.

Put the tv in exact location I wanted , hooked everything up properly.

Both Gentlemen who came to install were very knowledgeable and friendly. I definitely will use them again! Great Job:)Gee

Very efficient and professional. Finished clean within 1 hour. Far above my expectations.

For them to lift and mount a 98 inch tv and hook up surround sound and lighting that links to the tv in 30 mins is amazing.

Would use Geek Squad services to mount a TV again. Just felt safer if they did it. Meticulously detailed team. Excellent.