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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All seems very good... keeps flush, close to wall. Geek Squad installed & did wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed our TV were very professional. They made sure we were comfortable with operating our new TV and it’s features before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great in home service!!! they had my tv up on my wall in no time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man cave tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for the man cave. Nice clear picture and the sound is pretty impressive. Hubby loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Big Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wall mounted my 55 inch tv. They did a good job but it took quite a while and they did not ask me if i wanted more cords to be hidden behind the tv so now i have to take the tv off the wall to made extra hook ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were very polite and professional. They were very knowledgeable in their job and were very helpful and every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed (although I didn't do the work myself).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad team came to my house second time was excellent.both guy was very helpful & honest guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connecting and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the professionalism of the Geek Squad's representative. We purchased a new television and sound system for our family room TV. I feel that the Geek Squad went above and beyond, going so far as to set up our apps (NetFlix, Prime Video, Hulu, HBOMax, Disney+, etc.) and having us log in. He instructed us on how to use the remote and give us many tips and tricks to make our experience so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will use Geek squad for future services. Time was taken to make sure I understood how to operate tv. There was attention to detail and no trash was left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, fast workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and respectful service guys who got my TV up and running in rapid time -- about 15 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squsd installed out TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pete and Nate were very helpful. They were done within an hour. They also asked us if we had any questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quick and gave reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and explained every option to me. Definitely recommend and will use this service again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good and so professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed a mount and our 65" Sony television to our bedroom wall. From the timely heads up for arrival to the surgical mask-like shoe bottom covers- I was immediately impressed. Only to be outdone by the expertise and knowledge displayed as the two gentleman installed our items and then walked us through and even calibrated optimal settings (audio and video) to our bedroom space. There was respect and courtesy to both each other and ourselves throughout the 2 hours they were here. They really were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was spot on, they didn't wast any time and were very professional and handled the job quickly and it looks great and they set everything up and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service so far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most professional service I have encountered. The guys installed two TVs in an hour and tucked my cables, answered my questions and were extremely knowledgeable. One of the TVs was a 65” inch and in extremely thin and needed care being installed flush to the wall. The other was installed over shiplap. My recommendation is to purchase the Best buy total tech support if you are installing several items in the house as it will come out cheaper and offers lots of perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came on time. Installed the TV quickly and waited when I was connecting the internet to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! We are satisfied. He is professional and took care of the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My home movie theater installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally done job. These guys are amazing. Great mastery of the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this service and I am happy that I have it a team of professionals

    I would recommend this to a friend