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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old TV and mount, and installed new ones super quickly. And no mess. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted just the way I wanted it, no problem a all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of mounting the TV. He measured and centered everything very well. I just wish the wires were straightened better and I would have given a 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Tech did an amazing job installing our mount. He was well thought out and very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My philosophy is if you're buying a Porsche, you take it to the Porsche dealer -- you don't do the car work yourself. We had our new 65" TV professionally installed (wall mounted) and set up because the money to know it was done correctly and wouldn't come off the wall (and the work warranted) was well worth it. Also got some good tips, like getting a 4K cable box to get the most out of our new TV. Its always uncomfortable having workers in your home, but this hour is worth the inconvenience and the installers were courteous, friendly and took all the boxes and trash when they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and terrific technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, friendly, thorough, and very knowledgeable. I’m so glad we trusted out TV mounting to these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV so quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional. Finished clean within 1 hour. Far above my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They did not take long at all and answered all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work if you can get it, and you can TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fellas that came out to install were absolutely fabulous. Friendly! Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DMGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, informative, and friendly. Timely response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the geek squad setup was the best decision made after purchasing our new TV. They were prompt, clean and efficient in setting up our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very clean and professional. They explained everything and answered ALL of our questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. They knew what they were doing and didn’t waste time. They explained the new tv and showed us how to operate it. They were nice and answered all of our questions. Ezra and Stephen are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who were the Geek squad were thorough, respectful, neat, professional in every way. I recommend this service through the Bristol, VA store very highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did great work and were fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit thinking about it and let the professionals do it quicker and better than you eve considered doing it. This service is a no-brainer going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stupid easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, replaced my old TV and had me connected in no time! Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect & Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to our rescue. After dealing with service people with no expertise, finally getting the geek squad was all we needed. They were great. Worked until they got my tv up and working and stayed beyond the work hours to explain how to use it. I highly recommend our geek squad team! They did an excellent job. From now on I will only use the the geek squad for my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your employees did a great job with my install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and Sonos sound bar very quickly. They were able to also set up the additional items I purchased while they were here

    I would recommend this to a friend