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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad a Must for TV Set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can not thank Mario Morales enough - he was so patient with us and went over set up several times. There is so much these tv's can do these days - there should be a course on this! I would definitely recommend this set up with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad quickly installed my new tv. They were friendly and professional. Had my tv on the wall and running in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLATION AND SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with the installation and set up of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed mount quickly professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and answered all questions mounted TV and saw that things were in working order. Very Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an excellent job of mounting my TV and explaining things. Thank you!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this purchase. The technicians were extremely helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my DVD player quickly and professionally. I enjoyed their friendly attitude and clear instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted perfect and all of my other devices were connected cords together and out of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did a great job mounting the TV that I purchased. It was 70 inches. The installation was efficient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and Ethan from Geek Squad did an outstanding job mounting my TV and connecting. Very courtesy and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that the price for this is practical and the ease of knowing that this will be done quick and correctly is so worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad personnel were on time, very professional, and cleaned up and disposed of all debris. The area was as clean as before they arrived, thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad team members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that installed our tv and sound bar did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, clean work appearance, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services for TV and AV hookup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed a curved TV unit I bought. THey were very thorough in their cleanliness and installation. They showed me the deficiency in the existing mount I had and sured it up with additional long bolts before mounting my new TV. Secondly they troubleshot a whole house a/v problem I had. The receiver on my HDMI to CAT5 connection was working and I needed a new transmitter and receiver. No more audio problems once I followed the techs advice and purchased a new transmitter/receiver. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very prosessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job - very professional Went above and beyond. Wish I knew the two installer names to give them each 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on mounting the TV and ensuring I fully understand all of its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, audio is very good too. The picture is very sharp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    install of tv purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed on the drywall with the purchased Sony original bracket. All connections were done such as ps4, Panamax voltage regulator. It is unfortunate that the Legrand wall outlet extension purchased at Best Buy was not installed in the Austin apartment as the tech said it is not included in the drywall standard install. It would have taken them jut a few minutes as the drywall had no obstacles. Nonetheless I am still overall satisfied with the install. I will just install the Legrand wall outlet myself when I visit the apartment in the future.

    I would recommend this to a friend