Customer Ratings & Reviews

Positive experience. Set up was flawless and complete fast and professional.

Gage and his co-worker did an amazing job hanging my FrameTV and explaining the product. They explained the product and it's accessories very thoroughly while simultaneously being minimally invasive as we worked from home. They set up the product and within an hour we were using the TV. We appreciate them and their time/knowledge.

Wonderful job and very professional people , gentleman and very helpful

great job at a good price and the techs couldn't have been nicer - highly recommended

320676746 Paid $400 to get my 55 inch tv mounted on top of a fireplace. 1. Placed the order online but the date didn’t save so had to call them back to pick a date and I lost my slot that I booked 2. Paid the extra fee to get specialized mounting but the tech (not a geek squad member) arrived with no tools for a stone wall mount 3. Had to call Geek Squad almost 5 times to get all of this straightened out as they could not cancel while the order was in progress. 4. Had to place another order and cancel the original so at one point I spent $800 while waiting for my refund 5. Finally the tech arrived and says my Mantel Mount TV Mount is something that won’t fix as they are scared of being liable for it being falling off so they sell us a mount on the spot (for some reason they had a mount on them) 6. Asked for a compensation for this horrible experience and they gave a $75 gift card for all the waste of my time they caused. 7. I would go with someone local the next time..

The agents mounted the TV, hid the cables (power too, but it's $50 extra) and made sure everything was connected.

I LOVE the Best Buy Geeks. I have multiple sclerosis and without the Geeks, I would have never been able to mount my new television. They do everything so effortlessly. They are always well prepared and have awesome attitudes. I have used them numerous times and they have always been extremely friendly and supportive. Keep up the good job Geeks!!

The guys mounted the TV and attached all of the devices that we needed.

Agents mounted my TV and were very professional and very careful not to damage anything. Gave a quick lesson on using the TV.

The installer the TV connected and the Cable box connect is adjusted the picture I’m going to be video and checked it and everything is working very good.

They mounted my tv perfectly, they also had an additional mount that my tv needed. This service was very professional.

Geek Squad was wonderful. They were professional, answered all our questions and did a super job of mounting our TV andSound bar. Couldm’t have expected more.

74" TV mount swapping. Professional installation and programming

The agents mounted to perfection all the components and tweaked it to perfection

They will wonderful.Not only do they arrive on time and do a wonderful job.That you can talk to a couple of things about my new t.V . And installer Sam and her partner.I'm sorry I forgot his name but they were absolutely wonderful . I believe they know more than the sales

They did fast and very good work. Explained everything they did , and hooked up game system and cable service

Polite and did explain how everything works. Fully knowledgeable about the TV

Love it service Best Buy all my appliances set up bestbuyGeek squad

The two men who installed my 65" TV were pros. They were knowledgable and a pleasure to have in my home.

The gentlemen that installed our tv were very friendly and professional.