Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents removed a heavy plasma TV and mounted the new one over a fireplace while standing on a marble hearth. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad mounted and installed out 75” Vizio. He was friendly and professional and gave tech advice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek? Really?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got it mounted just fine. But in the end we still could not sync the remotes. It was 2 weeks later that someone helped us do that. Not much of a Geek I say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents John and Hunter are the best. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Samsung 56inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv. Asked where I wanted it and how I wanted it centered on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing all the speakers, receiver, and TV's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mix experience with Geek Squad. The 1st installation of my LG 77 TV was not level. Geek Squad of course sent someone to adjust the installation which I appreciated. My 2nd encounter on getting an in-home consultation on cameras had been bad. There were 2 no show. And finally 2 technicians showed up after I complained. Now that I wanted to install, supposedly another project person will need to come and assess how and where to install. This project person never called me! I can say that Best Buy does honor price guarantee, but this is all they do best. Service quality is less desirable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Experience was positive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my device to the sound bar. The agents the service call in competent and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I hired Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 55" tv hung in my bedroom. The guys from the Geek Squad were very nice and very professional. They made sure they went through everything once it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean, professional installation. The installers answered my questions and were very careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great on the install…really nice guys and went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation on our fireplace, looks Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and Colton did an AWESOME JOB with My installation !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I already provided a review in previous Geek Squad request. Installer did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my tv perfectly and with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on Time, Installed unit with complete knowledge of where to put it and made sure at perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it look easy!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and were extremely professional. They got the job done quickly and didn’t leave a mess. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very professional did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men put the mount on the wall & mounted my TV. They took the box the TV was delivered in, but must ave placed the box the mount came in into the TV box because after they left, i couldn’t find the Amazon box the mount came in. The box should have had the extra brackets because those were not left either. Although I probably will not need these extras, I would have assumed they would have left them or at least asked about them before taking them. They also left dust/trash on the shelves when they finished. This was definitely not the same type of experience I had with the first pair of technicians who put the mount & larger TV in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a great Geek Squad member!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job of mounting the tv. He listened to what we wanted and then set about accomplishing it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, 56” or Larger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in mounting my 75 inch tv.

    I would recommend this to a friend