Customer Ratings & Reviews

Very friendly, explain situation, cleaned up after the job was done. They made sure the job was done before they left, cesar even called me to make sure that everything was ok.

Great job installing mount and hanging 85" TV. Connected all my devices and setup everything for me.

These people did an Awesome job. I appreciate the time they took to explain, setup, and answer all my questions. They deserve highest recognition available

I am a technician myself so, i tried to be understanding when my technician was late. Unfortunately as time went on, I just felt like he was unprofessional & inconsiderate. He called at 10am & said he was going to arrive at 12pm. At 12:35 I couldnt get a hold of him & neither could the customer service representative. She stated she put in the notes for the tech to call when he is on the way so i can make sure i put my dog up. Around 12:50pm he got back in contact with me & stated he is behind. I stated that its not a problem, just let me know when you are on the way so i can be aware. He arrived a little after 4pm without a phone call or text, luckily my dog was inside or who knows what would've happened. Now the installation: The space was clear for him. The entertainment system was pulled at least 4-5 ft away from the installation area. It was clean & he has plenty of space. I specifically asked him to put my tv at a certain height, due to the furniture & the way we would be watching TV. He proceeded to tell me that "you dont want that" & does what he wants. After they mount the TV he offered to connect my sound system I told him its fine i got it. He insisted because he was late. He wanted to do it to make up for his tardiness. He also asked for a broom so he can clean up the debris off the floor where he had drilled in the wall. I went out my way to grab the cables out the garage & the broom. 20-30 mins later he claimed that he couldn't conncet my system because those are the wrong power cables that I gave him. "No problem" i said, "ill take care of it". I Walked them out. When i walked in the living room the entertainment system had been pushed against the wall. I walked over & pulled it off the wall. The debris was still all over the floor & on my tv mount behind the tv. I have removable wall plates where you can put the wire in the wall to hide cables the didnt use that. Cable management was garbage, The clean up was non-existent & what puts the icing on the cake is that the power cable for the sound system was already in the electrical socket so i don't know how they couldn't plug the other end into the sound system. Very disappointed in the overall out come, i felt like my time was wasted. At the end of the day the only thing that was satisfying was that the brung the right TV. What a shame. Your technicians need better training & whats the point of making me grab all this extra stuff just for you to still not do what you insisted you wanted to do.

The two gentlemen who mounted my 65" Samsung The Frame TV were super professional and quick. They arrived as scheduled and took great care with mounting the TV above my fireplace.

Suggested a better mount option. TV mounted perfectly. Everything tested prior to leaving. Squad members courteous and friendly. Timely

What a great job they did! They were kind and they were on time!

The agents that mounted my tv did a fantastic job!

The Agent that came was polite and informative. He hung our tv and made sure to clean up after himself. He took a lot of time to make sure we were aware of how everything worked which was great. Excellent service and would highly recommend.

Great team for setup. They were great. Highly recommended.

The whole process from start to finish was outstanding. The techs arrived in the window and had no problem wearing masks in our home being our daughter is sick.

The agents were very kind and friendly. They mounted my tv and connected all my devices in no time. They left my tv up and running.

Geek Squad agents did a fabulous job. They did the mounting, connecting, set-up, downloading and provided instructions. We couldn't be happier. This is our first smart tv.

Absolutelt totally impressed with the service. Chris and the techs kept me informed of their arrival, and made sure everything was done to my satisfaction. I cannot imagine better service.

Great customer service, professional, on time and did an excellent job hanging my Samsung 55” Frame TV, which is challenging to install compared to all most every other flat screen television

The 2 agents mounted my Tv and connected all my devices. They leveled it and made sure it was on point. I’m very satisfied with the install.

Could not have had a better experience with the two technicians who hung my 85” tv. Very professional, courteous and very knowledgeable.

The crew was very professional and courteous. They made sure all my questions were answered before they left.

I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

Love this mount needed a extended one for my entertainment system and it worked perfectly