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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks did a wonderful job setting everything up and assisting us by helping us to figure it all out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, efficient and super friendly. In and out in an hour. Work was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were personable, knowledgeable and respectful. Had my tv installed and set up quickly. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers cslled beforehand, got here early went to work got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and mounted my 55"TV and set everything up so it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use them again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took their time and I didn't feel rushed. They explained the new tv's functions well. Glad I used them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. Knowledgeable. Arrived early, greatly appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. They came measured and installed with. I problems. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with installing big screen tv on the wall mount and speakers. Very good with recommendations on height and setbacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a professional job mounting my tv on the wall! They connected my DVD player and surround sound! Very happy customer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv has an excellent picture. Looks great on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As the rain permitted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Installation was a challange, Workers Stuck with the job until completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast work. Quality job. impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and even stuck with issue concerning my cable. did great with wall mount bracket in our bookshelf area..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice , did it so well, it’s been almost a month and it’s still good and up, they even set up my roku:) thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents John and Hunter are the best. Very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job mounting my 65" TV above my fireplace using my purchased mantle mount. At first, they said they would have problems installing it in such a tight space but they were able to fit it in there! Docking one star since they did not clean up after doing the install. There were also smudges at the edge of the TV where they lifted it onto the mount. Not a big deal since I could wipe it off but it would be better if they had used gloves for that portion of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were super professional! Cleaned as they went, and left the house completely spotless, quick and easy installation! Great helpers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great… tv was mounted quickly and professionally….. cleaned everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, professional, prompt, and friendly. I will definitely recommend to my friends and family!!! Super impressed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great and service was good but no room for a gray area. By now everyone has a tv mounted on the wall so if the service to install doesn't involve mounting a bracket and just switching out tv's then a charge should be available for this.

    I would recommend this to a friend