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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 643 Showing 12,841-12,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome I will request the same technician for any future installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional, professional service provided each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on a wall mount, programed it and my new DVD player. Gave good explanations and instructions on how to use both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install perfect. mount pulls out easy so anyone in the family can add or change what ever is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came at the appointed time was very courteous and he connected all my services and explained all the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” television install went extremely smoothly and real happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection was fine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent man who hooked up our TV was knowledgeable and got us up and running. All the geek squad personnel were busy on other jobs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service, very friendly!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very patient. They explained everything and answered all questions. I was very pleased with their professional attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never hesitate to use this service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TV I have had mounted by The Geek Squad, same guy as last time and he's super friendly and professional, Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived promptly at the scheduled time. They worked quickly and efficiently but were happy to also take the time to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Ceiling Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional group came to install my ceiling mount power TV mounting mechanism. Very pleased with the install and the help to setup the TV wireless options, as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a special mounting job and knew what they were doing. Along with cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quick and so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected my devices. They made sure I knew how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew arrived in the time frame specified and hooked up my tv with the mounting in a professional and respectful manner, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv delivery & setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel have been great. Setting up and correcting situations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job mounting my 65" TV above my fireplace using my purchased mantle mount. At first, they said they would have problems installing it in such a tight space but they were able to fit it in there! Docking one star since they did not clean up after doing the install. There were also smudges at the edge of the TV where they lifted it onto the mount. Not a big deal since I could wipe it off but it would be better if they had used gloves for that portion of the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable! Made installation quite easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and did a good job installing the tv mount. The extra cost of the Best Buy mount was slightly overpriced as compared to ordering the same mount elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's really know there stuff. I have had them hook systems and TVs. in the past. I found them to be very polite and informative.

    I would recommend this to a friend