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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    Couldn't have asked for better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person did an excellent job with the mounting and setup and walked us through the settings for internet access and wireless cable TV access. Also helped us get things straight on another TV in the house. Great service and very customer oriented. Couldn't have asked for better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not getting this sooner. Excellent picture and refresh rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech value and Geek Squad Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience all around. The installers were friendly and helpful as we discussed optimal placement for where I wanted the tv mounted. They asked great questions about how I would have the room set up since my furniture had not arrived yet. They were able to answer questions I had and walked me through the operating system on the tv and should me how to properly adjust the mounts pivot, tilt and swivel features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was great, very professional and timely. He had so much to do and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flex TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time and replaced my existing non-flex TV mount with a new flexible mount frame. Now I can flex the TV out and up/down as well as swivel for a better view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up crew was awesome. Such a good group of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ppl, and quick work. They called before they came by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the tech. Very pleasant. Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. I gave great confidence in her. I have had her back for other work, and will do so again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, crossed all the t's and dotted all the I's, great job no prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable! Made installation quite easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service workers were Great, But the fee Best Buy is charging is rediculus. It was part of the program not so far back. Bob Lee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and sound bar and were very efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service moved the 77” tv remounted it connected all stereo components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tvs quickly and offered advic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted one new tv and remounted 2 other tvs. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad Service in stores and at home. Would highly recommend for people who aren’t tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went above and beyond and made sure the new tv was set up and hung correctly! Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were here to install was careful, precise, and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out and Mounted my TV did an amazing job! They got everything hooked up and going for us!

    I would recommend this to a friend