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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and worked in a timely way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very professional. Scheduling was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and briefing. Enjoyed the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, knowledgeable, and punctual. I had excellent communication the entire time for setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional and Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was going to try and mount the tv myself but decided to go with Best Buy. Have to admit they did an amazing job mounting the tv. Gave me recommendations and an idea of where and how the tv would look based on my setup. The guys who came out were great and professional. They even took the box and packaging with them so I didn't have to worry about the clean up! That allowed me to jump straight into watching this beautiful 4K tv as soon as they left. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional on time installation. Installer was a perfectionist!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional, arrived on time, completed all tasks as expected; answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple on yourself and have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the Geek Squad and their installation. Extremely professional and friendly, and they took care of all the installation while I sat on the couch waiting for our TV system to go live. The had the old TV removed and the new 65" UHD Vizio TV installed very quickly and set up the TV so I dod not have to figure things out. NOTE: Make sure you subscribe to the Total Tech service which is a Geek Squad umbrella service that covers all your tech needs, The normal $150-199 installation costs drop to $49.99 for everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did an amazing job. Quick, friendly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    These two did a great job. Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and quick. The only negative to mounting, was the one they mounted in my bedroom was too low and my dresser is covering the sensor so I had to move my dresser in order to use the remote for the TV. I should have told them I wanted it higher, but I let them take the wheel on mounting all the TVS because I did not know were I wanted them to go. It did not dawn on me that it was too low until days after the service was done. Other than that, they really did a great job. I would prefer to only work with them in the future because my experience before them was not so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my TV quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys was really quick, didn't take no more than 30 minutes to put up my TV great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job today! They mounted three TV's for me and they look fantastic. Kcey and Josh were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exemplary. They installed everything in a proper and efficient manner. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mount Wall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up bedroom mount on wall did get job mounting and fixing TV aimed at my bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED T.V ,SOUNDBAR,SOBWOOFER,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CONNECTED T.V TO ALL DEVICES GREAT JOB!!! BUT APOND LEAVING MY HOME LET ME KNOW THAT IF I WANTED 4K PICTURE QUALITY IT WOULD COST ME.SO IT'S NOT CLEAR ON COST OR PICTURE QUALITY JUST THANK IT WOULD BE A GOOD STARTING TALK NOT A WALKING OUT THE DOOR STATMENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and removal of old TV sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and the technician removed two old TV sets as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and ask if they could come earlier than scheduled. The TV was installed at least an hour earlier. Professional job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was wonderful and the installer a real pro. Great service Best Buy offers. Will definitely do it for my next tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing all the colors are brilliant makes TV watching fun movie quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, they mounted and set up my TV for me without any issue.

    I would recommend this to a friend