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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    I have never had a bad experience with Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV was installed quickly and professionally. Stephen has done several things for me over the years. He is top of the Line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional service. They mounted my TV and connected all my devices. Very clean and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tav was pleasant new exactly what he was doing. Was careful of walls since I had just had it painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was top notch. These guys were super friendly, knowledgeable and did not leave one once of trash or dirt behind. Also gave me the cell number to contact directly if I had any Questions or concerns. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech installed my tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech moved my mount and connected the tv very fast and he left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and courteous and highly professional in mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech’s that came to mount our new TV were excellent. Very knowledgeable and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up crew was awesome. Such a good group of guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah Joseph T V mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to the service I received from the guys, they were so knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, removed old tv and installed new Samsung 50 inch 4K set and Samsung sound bar, Set up units and units working well. Explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did an amazing job best service around and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were skillful, courteous, fast and personable. Would not hesitate to have them here for any future installations or repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. Knowledgeable. Arrived early, greatly appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BENEJ Pediatrics Inc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. They showed up at the right time and mounted my new TV. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and Ethan from Geek Squad did an outstanding job mounting my TV and connecting. Very courtesy and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in mounting my tv and adding other devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service - Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV hung by Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and hung my new tv in my office...no fuss , no muss....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting process was simple & very professional done , & they cleaned up afterwards !

    I would recommend this to a friend