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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers explained issues very well and gave me time to make up my mind about location and elevations. very efficient yet considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID, knowledgeable, friendly, neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Sound Bar installed, connected, and checked. Used existing wall mount from previous SONY Needed a bit more "turnover" to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does a great and thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two mounted our tv, dusted/cleaned the whole area and reconnected all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services for TV and AV hookup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed a curved TV unit I bought. THey were very thorough in their cleanliness and installation. They showed me the deficiency in the existing mount I had and sured it up with additional long bolts before mounting my new TV. Secondly they troubleshot a whole house a/v problem I had. The receiver on my HDMI to CAT5 connection was working and I needed a new transmitter and receiver. No more audio problems once I followed the techs advice and purchased a new transmitter/receiver. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the TVs in the required places. Thank you so much and have an awesome day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad several times and they have never let me down. Randall is simply outstanding. He is very knowledgeable and always pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were obviously very experienced pros and did a wonderful job in an amazingly short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived and set up in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job stting up and mounting my TV. Explained features and how to work through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted 4 TVs and performed professionally, cleaned their mess with a vacuum and all of them came out well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and sound bar and were very efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service moved the 77” tv remounted it connected all stereo components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very knowable They had to remove and existing TV and remount the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like he had done many of these before. Went ahead and mounted my wire covering that didn't appear on his work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in as scheduled and mounted the tv with no problems. It was really quick and the guys were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all devices. Gave instructions on using the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put up quickly and the Geek Squad was patient with me explaining how to use the remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job was well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a wonderful job mounting my last two TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed the TV mount, Mounted the TV and all connections and set up. Very professional. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan connected all devices and mounted my TV on the wall mount as well. Excellent.

    I would recommend this to a friend